FRONT-OF-HOUSE TEAM MEMBER / CASHIER
DO YOU HAVE “IT”?
Anyone can submit an application.
We are looking for the person who brings something different.
You walk into the room with energy. You notice what others miss. You make people feel welcome. You move with purpose. You take pride in doing things right. When the pressure rises, you stay focused and help your team win.
That is “IT.”
At Zaxby’s, our cashiers do more than take orders. They create the guest experience. They set the pace. They bring the energy that turns a quick meal into a great visit.
If you are dependable, driven, and ready to grow, we may be saving a seat for you.
WHAT DOES IT TAKE TO SUCCEED HERE?
The strongest team members bring:
- Positive energy: You help guests and teammates feel welcome.
- Personal ownership: You see what needs to be done and take action.
- Real urgency: You move fast without becoming careless.
- Strong awareness: You notice the guest, the details, and the needs around you.
- Dependability: You arrive on time and ready to contribute.
- Coachability: You listen, learn, and apply feedback.
- Composure: You stay focused when the restaurant gets busy.
- Team-first thinking: You step in and help without being asked.
- Pride: You care about the quality of your work.
- Drive: You want to improve and become more than you were yesterday.
Experience can be taught. Skills can be developed. But you must bring the effort, attitude, and hunger to grow.
WHAT WINNING LOOKS LIKE
You are succeeding in this role when:
- Guests feel seen and valued.
- Orders are entered and delivered correctly.
- Service stays fast during busy periods.
- Your station remains clean, stocked, and ready.
- You know the menu and current promotions.
- You communicate clearly with your team.
- You solve small problems before they become big ones.
- Managers can trust you to follow through.
- You accept coaching and continue to improve.
- Your presence makes the shift stronger.
WHAT YOU WILL DO
As a Front-of-House Team Member, you will:
- Welcome every guest with energy and respect.
- Take accurate orders using the point-of-sale system.
- Answer menu questions and make helpful suggestions.
- Accept cash and electronic payments.
- Count and verify register tills when assigned.
- Package and present orders with care.
- Keep the front counter and dining room clean.
- Clean and restock guest restrooms.
- Stock beverages, condiments, paper goods, and supplies.
- Maintain clean and organized work areas.
- Stay aware of promotions and menu updates.
- Follow food safety and operating procedures.
- Report equipment and maintenance concerns.
- Complete the Zaxby’s Front-of-House Development Plan.
- Participate in hands-on station training.
- Support teammates wherever help is needed.
- Complete other duties assigned by restaurant leadership.
THIS ROLE MAY NOT BE FOR YOU IF:
- You need to be reminded to complete basic tasks.
- You struggle to arrive on time.
- You avoid helping outside your assigned station.
- You resist feedback or make excuses.
- You slow down when the restaurant gets busy.
- You treat guests like an interruption.
- You want hours but do not want responsibility.
We want people who are ready to work, serve, learn, and grow.
MINIMUM QUALIFICATIONS
To qualify, you must:
- Be at least 16 years old.
- Be available to work at least nine hours each week.
- Communicate clearly through speaking, reading, and writing.
- Follow instructions and operating procedures.
- Work well with guests and team members.
- Maintain a clean and professional appearance.
- Work quickly while protecting accuracy and quality.
- Arrive for every scheduled shift on time and prepared.
Previous restaurant experience is helpful but not required. We will train the right person.
TEAM MEMBER BENEFITS
- 50% off meals while working.
- Flexible scheduling.
- Team member recognition program.
- Team member referral bonus.
- Hands-on training.
- Opportunities to build service and leadership skills.
- A fast-moving environment where strong performance stands out.
PHYSICAL AND WORK REQUIREMENTS
This position requires the ability to:
- Stand and walk throughout the shift.
- Bend, crouch, stoop, and climb when needed.
- Use ladders safely when assigned.
- Lift, push, pull, or carry up to 50 pounds.
- Lift supplies overhead when needed.
- Use your hands and wrists throughout the shift.
- Work around hot and cold temperatures.
- Work around food products and common allergens.
- Safely use restaurant tools and equipment.
- Follow all safety procedures involving fryers, knives, and other equipment.
ARE YOU THE ONE?
We are not looking for just anyone.
We are looking for someone who brings energy into the building. Someone who takes ownership. Someone guests remember and teammates trust.
If you have “IT,” show us.
Bring your hunger. Bring your heart. Bring your best.
- Apply today. Your seat may be waiting.
Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.
Salary
$10.00 - $12.00 per hour
Job Type
Full time