Front of House Manager

Chick-fil-A

Charlotte, NC

JOB DETAILS
SALARY
$15–$22
LOCATION
Charlotte, NC
POSTED
4 days ago

Chick-fil-A Front of House Manager

Are you looking for a fun, loving workplace where teamwork and leadership thrive? Do you want to be part of a highly motivated team that values your growth and community impact?

Join Chick-fil-A as a Front of House Manager and experience an opportunity to develop your leadership skills in a positive, people-focused environment. This locally owned restaurant offers flexible schedules, paid training, and great benefits that make every workday enjoyable and rewarding.

Why You'll Love This Role

  • Be a key leader in a fast-growing, exciting restaurant
  • Work in a supportive, enthusiastic team atmosphere
  • Gain valuable management experience in the Food & Beverage industry
  • Make a positive impact in your local community

Perks & Benefits

  • Flexible schedule to balance work and life
  • Paid time off
  • Employer health insurance contribution
  • Break meal allowance
  • Paid breaks
  • FREE college education
  • Scholarship opportunities
  • Discounts at multiple retailers through PerkSpot

Manager Responsibilities

  • Daily Operations: Open and/or close, lead excellent shifts, be a trusted key holder.
  • Leadership & Coaching: Lead, coach, and train FOH team members to deliver exceptional guest experiences. Provide real-time feedback, conduct training sessions, and support team development.
  • Excellent communication skills, both written and spoken
  • Guest Experience: Foster a culture of genuine hospitality and service. Handle guest concerns promptly and professionally.
  • Team Development: Partner with the leadership team to recruit, onboard, and develop FOH staff. Help identify high-potential team members for leadership growth.
  • Food Safety & Cleanliness: Ensure all food safety and quality assurance standards are met or exceeded. Maintain a clean, organized, and compliant FOH environment.
  • Cash Handling & Transactions: Oversee cash handling procedures, including reconciliations, safe counts, and register audits. Ensure compliance with financial policies.

Qualifications and Requirements:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Reliable transportation
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve Team Members
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Location: Wendover Plaza 957 N Wendover Rd, Charlotte, NC 28211, USA

Ready to join our team? Apply now and start your exciting journey with Chick-fil-A!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who is invested in the future of her Team Members and give back to their community. This is a an exciting opportunity to be a part of a new and growing restaurant!

Salary

$15.00 - $22.00 per hour

Benefits

Flexible schedule, Paid time off, Health insurance, Employee discount, Paid training, Other

Job Type

Full time, Part time

About the Company

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Chick-fil-A