Front Desk Manager

Front Desk Manager | California | Equity Careers

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A new chapter is here. AvalonBay Communities and Equity Residential are now Vivmark Residential - one company setting a new standard for the experience of home. Every open role across the company is listed below. Learn more.

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Front Desk Manager

Job Category: Residential Services

Job Reference: JR106824

Job Type: Full-Time

Location: San Francisco, CA

Job Description

Front Desk ManagerPosition Type:Full timeWeekly Scheduled Hours:40State: CaliforniaCity: San FranciscoZip Code:94158Total Base Pay Range:$62,500.00 - $89,500.00Overview:Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And were looking for people who want to help us do it.As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies cant. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.The best people want to work here. We hope youre one of them.The Role:Are you ready to take the helm of an extraordinary front desk team and revolutionize the apartment living experience? At Vivmark Residential, we dont just manage properties; we pioneer exceptional living experiences. If youre an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.Vivmark Residential is searching for a dedicated and highly organized Front Desk Manager to oversee the daily operations of the front desk at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort the future of apartment management starts here!The ideal candidate will have excellent communication and leadership skills, a strong attention to detail, and a passion for providing an outstanding customer experience. As the Front Desk Manager, you will play a crucial role in creating a welcoming and efficient environment for our residents and team members.This will include, but is not limited to:Maintain a professional and friendly atmosphere at the front desk, greeting and assisting residents with a warm and welcoming demeanorHandle resident inquiries, complaints, and special requests in a courteous and timely manner.Maintain and update front desk procedures and policiesOversee a team of concierge in a scheduling and problem solving capacityCoordinate with vendors and contractors on community access and special projectsOrganize resident events and community outreachYou Have:A high school diploma or equivalency (GED), bachelors degree preferred1-3 years of multi-family leasing experience or related experience in a hotel, retail or restaurant environment2 or more years of supervisory or training experience requiredStrong leadership and interpersonal skillsExcellent verbal and written communication skillsAbility to handle difficult situations with composure and professionalismAttention to detail and problem-solving skillsProficiency in using administrative software and Microsoft Office SuiteMobility to walk the property and maneuver packages/deliveriesHow Vivmark Supports You:We know that our teams are the beating heart of our success and we re committed to showing our appreciation.We offer:A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.Additional Info:AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.AvalonBay makes employment decisions without regard to a person s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.Applications are being accepted on an ongoing basis.AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)No Fees Notice & Recruitment Fraud Disclaimer:AvalonBay Communities, Inc. ( AvalonBay ) is aware that there is recruitment fraud activity whereby scammers impersonate AvalonBay and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that AvalonBay will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. If you suspect that you are being contacted by a scammer impersonating our company, please report it immediately to our official HR Department (avalonbayhumanresources@avalonbay.com).

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