Front Desk Associate - Part-Time

Pratum Companies

Baltimore, MD

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JOB DETAILS

SALARY

JOB TYPE

Part-time

SKILLS

Accidental Death and Dismemberment (AD&D), Administrative Skills, Budgeting, Calendar Management, Communication Skills, Customer Support/Service, Housekeeping/Cleaning, Interpersonal Skills, Maintenance Services, Microsoft Product Family, Multilingual, Multitasking, Needs Assessment, Organizational Skills, Prescription Drugs, Presentation/Verbal Skills, Property Management, Purchasing/Procurement, Spanish Language, Telephone Skills, Writing Skills

LOCATION

Baltimore, MD

POSTED

24 days ago

Front Desk/Security -Part TimeYou will be the initial point of contact, focusing on general front desk duties within a property management setting, such as handling phones, emails, scheduling appointments, assisting with administrative tasks, provde support to the property management team, handling resident applications, managing maintenance tickets, maintaining security and assist with various community projects******Multiple openings******Essential Duties and Responsibilities:Answer the phone and accurately transfer calls or take detailed messagesPerform all levels of customer service with owners, guests and vendors including prospective resident needs, basic resident questions/concerns, parking information and community policiesEnsuring the lobby area, front entrance, entryway and other common areas are clean and organized at all timesAbility to address upset or distraught customers and determine their specific needs in order to communicate an effective solution or seek the appropriate team member for assistanceAdministrative office functions as determined by the company, including, but not limited to, identifying office supply needs and purchasing, office cleanliness, making copies, etcEnsure proper distribution of resident noticesAccept and enter maintenance service requests from residents and employees, provide status updates and follow up with appropriate team members for assistanceOther duties as assignedJob Requirements:Candidates must be detail and customer service orientedMust have Energy, great customer service skills, and professionalismMust be able to multitask and use a multi-line telephone systemExcellent interpersonal skills in person and by phone and email, with high professionalismSuccessful candidates will exhibit a demonstrable passion for high quality results and a can-do attitudeComputer skills (microsoft), Excellent planning & Organizatioonal skills Great communication-verbal and written skills. (Bilingual in spanish a plus)Must be able to multitask and use a multiline telephone systemExcellent interpersonal skills in person and by phone and email, with high professionalismSuccessful candidates will exhibit a demonstrable passion for high quality results and a can-do attitudeMust be able to work a flexible schedule, including weekendsPratum Company prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:Medical, Dental & Vision Prescription Drug ProgramPaid Vacation & HolidayPaid Personal/ Sick LeaveCompany Paid Life InsuranceCompany Paid AD& D InsuranceCompany Paid Short- Term Company Paid Long-term DisabilitySupplemental Life InsuranceDependent Supplemental Life InsuranceEducational AssistanceFinancial PlanningRetirement Savings Plan with company matching Company outings and eventsThis role is non-exempt and has an anticipated annual pay rate of $15 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.Pratum Company is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us.Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.#ZR

About the Company

Pratum Companies

WE ARE PRATUM
With over 50 years of experience, Pratum joins proven expertise with a forward-thinking mindset to deliver comprehensive real estate solutions. Our approach is grounded in a culture of commitment, proactive performance and insightful innovation. We’re driven by a relentless pursuit to grow and succeed alongside our partners. Our philosophy is simple: to uphold a culture of dedication, infuse innovation with insight, and take action with purpose. We strive to be more than a company – we want to create a future where people come first, partnerships thrive, and communities flourish.

COMPANY SIZE

500 to 999 employees

INDUSTRY

Real Estate/Property Management

WEBSITE

https://pratumco.com/

Front Desk Associate - Part-Time

Pratum Companies

Baltimore, MD

About the Company

Pratum Companies

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