Front Counter Representative / Parts Inventory Specialist
Red Eye Radiator and DPF Specialist LLC.
Tucson, AZ
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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, English Language, Establish Priorities, Inventory Management, Multitasking, Order Management, Organizational Skills, Retail Management, Spanish Language, Team Building, Team Lead/Manager, Team Player, Telephone Skills
LOCATION
Tucson, AZ
POSTED
16 days ago
Front Counter Representative / Parts Inventory Specialist
Red Eye Radiator and DPF Specialist
Location: Tucson, AZ
Job Type: Full-Time
Pay Range: depending on experience
Position Overview
Red Eye Radiator and DPF Specialist is looking for a motivated and organized team member to join our Tucson location as a Front Counter Representative / Parts Inventory Specialist.
This position is a key role within the shop and will be responsible for customer communication, front counter support, work order intake, and inventory organization. We are looking for someone who is dependable, professional, customer-focused, and able to work in a fast-paced shop environment.
Responsibilities
Answer incoming phone calls and assist customers with job updates, scheduling information, and general questions
Greet walk-in customers and intake incoming jobs
Open and manage work orders accurately within the system
Communicate with shop personnel regarding customer needs and repair status updates
Receive incoming parts orders and verify accuracy
Organize and maintain parts inventory and shop materials
Track backordered and special-order parts
Maintain a clean and organized front office and inventory area
Assist with general administrative and customer service duties as needed
Qualifications
Strong communication and customer service skills
Organized and detail-oriented
Basic computer skills and ability to learn shop management software
Ability to multitask and prioritize in a fast-paced environment
Previous parts, service advisor, inventory, or shop office experience preferred
Heavy-duty, automotive, diesel, or industrial parts experience is a plus
English and Spanish speaking also a big plus
Benefits
We offer a competitive benefits package, including:
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) with company match up to 4%
Paid Time Off (PTO)
Paid vacation
Opportunities for growth and advancement
Why Join Red Eye?
At Red Eye Radiator and DPF Specialist, we take pride in building a strong team environment focused on quality work, customer service, and continuous growth. We are looking for team members who want to grow with the company and be part of a hardworking, team-oriented shop culture.