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Fraud Specialist/Fraud Operations Specialist I

Sunrise Systems Inc

  • Overland Park, KS
  • 5 days ago

    Highlights

    The ideal candidate will investigate suspicious activities, verify customer identities, review documents, and help prevent fraud and identity theft. We are seeking a Fraud Specialist to support fraud management operations for Client.

    Numbers & Facts

    LocationOverland Park, KS
    IndustryStaffing/Employment Agencies
    Company Size100 to 499 employees
    Year Founded1990
    Websitehttp://www.sunrisesys.com/

    Description

    Job Title: Fraud Specialist/Fraud Operations Specialist I
    Job Id: 26-05199
    Location: Overland Park, KS
    Duration:06 months on W2 contract
     
    Description:
     
    Job Description:
     
    We are seeking a Fraud Specialist to support fraud management operations for Client. The ideal candidate will investigate suspicious activities, verify customer identities, review documents, and help prevent fraud and identity theft.
     
    Responsibilities:
     
    • Investigate suspected fraud and suspicious customer activity.
    • Verify customer identities and review documents for authentication.
    • Handle inbound calls from customers and fraud victims.
    • Analyze information, identify fraud trends, and recommend solutions.
    • Respond to fraud escalations and follow company policies.
    • Communicate with team members using Slack and other tools.
     
    Requirements:
     
    • High school diploma or equivalent.
    • At least 1 year of experience in fraud, customer service, or a call center.
    • Experience using Windows-based computer systems and multiple applications.
    • Excellent English communication, listening, typing, and phone skills.
    • Ability to work flexible schedules, including weekends, holidays, and evenings.
     
    Contact:
    Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com

    About Company

    Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

    We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

    Our collective business experience spans over two and a half decades and ranges from:

    • Business, management, and technical fields
    • Information technology consulting and software solutions.
    • Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
    • Motivating technology staff and establishing partnerships with Fortune 500 companies

    Sunrise Systems has a vast range of competence in:

    • Design, development, and support of cloud-based solutions from simple to highly complexed
    • Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
    • Data processing and data migration
    • Application re-engineering and platform migration
    • Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.

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