Position Overview
The primary responsibility of the Food Server - Poolside Restaurant is to correctly take and serve food orders at our pool restaurants in a timely and friendly manner.
All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.
Essential Duties & Responsibilities
- Takes food orders and serves the food to guests.
- Ensures guest's needs are met, by checking back with the table frequently.
- Maintains excellent cash handling skills.
- Detailed food and menu knowledge.
- Bar, cocktail, liquor, beer, and wine knowledge
- Espresso, coffee, beverage preparation.
- Ensures all areas are kept clean.
- Provides a service or assistance to meet the needs of a guest, client, or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department.
- Complies with policies and procedures of the department or section to complete service satisfactorily.
- Proper performance requires physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
- Possess skills to expedite clerical processing, perform a service, evaluate information, and act based upon information to complete a task, assignment, or activity.
Additional Duties & Responsibilities
- Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed, or reviewed.
- Safety is an essential function of this job.
- Consistent and regular attendance is an essential function of this job.
- Performs other related duties as assigned.
Additional Duties & Responsibilities
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Additional Duties & Responsibilities
Minimum Qualifications
Minimum Qualifications
- 21 years of age.
- Proof of authorization/eligibility to work in the United States.
- High School diploma or equivalent.
- Must be able to obtain and maintain a valid Alcohol Awareness Card, Health Card or any other certification or license, as required by law or policy.
- 1 year of experience as a Food Server in a luxury environment or similar experience.
- Ability to communicate clearly and effectively in English, both in spoken and written form.
- Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
- Must be able to work varied shifts, including nights, weekends, and holidays.
Physical Requirements
Must be able to
- Work is performed in an indoor/outdoor environment.
- Temperatures vary between 40 -120 degrees.
- Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned.
- Physically access all areas of the property and drive areas with or without a reasonable accommodation.
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
- Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
- Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.
- Work in a fast-paced and busy environment.
- Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.