Restaurant Supervisor DoubleTree by Hilton Portland

Exciting New Leadership Opportunity 

Great restaurants don't happen by accident. Great leaders make them happen.

DoubleTree by Hilton Portland is creating an exciting new Restaurant Supervisor position designed for hospitality professionals who are ready to lead from the floor, elevate the guest experience, and take the next step toward restaurant management. This is more than a supervisory role. It is a leadership development opportunity for someone who thrives in a fast-paced environment, enjoys coaching teams, and wants to make a measurable impact on guest satisfaction, revenue growth, and team performance. If you are the person who naturally steps up when things get busy, motivates others through action, and believes great service starts with great leadership, we want to meet you.

About the Role:

The Restaurant Supervisor provides leadership coverage for restaurant and bar operations while supporting daily service excellence throughout the outlet. This position serves as the leadership presence on the floor during key operating periods, ensuring service standards are executed consistently while creating memorable guest experiences. The successful candidate will help drive revenue, develop team members, improve accountability, and contribute to the continued growth of our food and beverage operation. This role is also designed as a management development position with future advancement opportunities into Food & Beverage Management.

What Makes This Opportunity Different?

Lead From the Front: Be the visible leadership presence our team and guests rely on during peak operating periods.

Develop Future Talent: Coach, train, and mentor servers, bartenders, hosts, and support staff while helping create a culture of accountability and excellence.

Drive Business Results: Play a direct role in increasing revenue, beverage sales, guest engagement, and overall outlet performance.

Build Your Career: This role provides valuable leadership experience and serves as a pathway toward future Food & Beverage Management opportunities.

What You'll Do

• Provide leadership coverage for restaurant and bar operations
• Ensure service standards, cleanliness, stocking, and opening/closing procedures are consistently executed
• Coach and develop front-of-house team members through daily feedback and training
• Create memorable guest experiences through active floor presence and service leadership
• Drive sales through guest engagement, suggestive selling, and beverage promotion
• Support service recovery efforts and resolve guest concerns professionally
• Monitor labor utilization, scheduling effectiveness, break compliance, and overtime management
• Assist with staffing coverage and support operations during high-volume periods
• Partner with leadership to improve operational efficiency and team performance
• Help create an environment where team members feel supported, engaged, and successful

What We're Looking For

A Leader Who Loves Hospitality: You understand that exceptional guest experiences begin with exceptional team experiences.

A Coach, Not Just a Supervisor: You enjoy helping others improve their skills, confidence, and performance.

A Revenue Mindset: You recognize opportunities to increase guest satisfaction while growing sales and profitability.

A Floor Leader: You are comfortable making decisions, solving problems, and providing direction during busy service periods.

Preferred Qualifications

• Restaurant, hotel, bar, or hospitality leadership experience
• Strong guest service and service recovery skills
• Experience coaching and developing team members
• Knowledge of restaurant operations, labor management, and service standards
• Excellent communication and interpersonal skills
• Ability to multitask and remain calm under pressure
• Flexible schedule including evenings, weekends, and holidays

How Success Will Be Measured

Success in this position will be reflected through:

• Growth in outlet revenue and average guest check
• Increased beverage sales and upselling performance
• Improved guest satisfaction scores
• Strong execution of service standards and operational procedures
• Better labor efficiency and payroll management
• Increased team accountability, training completion, and retention
• Consistent leadership presence during key operating periods

Why DoubleTree Portland? At DoubleTree Portland, we believe hospitality is about creating memorable experiences for both guests and team members. We are committed to developing future leaders, investing in our people, and building a culture where great service and great careers can thrive together.

If you're ready to lead, develop others, drive results, and take the next step in your hospitality career, we invite you to apply today.

Join our team and help shape the future of Food & Beverage at DoubleTree Portland.