| Location | Rhinebeck, NY |
| Job Type | Full-time |
| Salary | $25–$30 Per Hour |
$500.00 Sing on Bonus! Empower teams. Elevate experiences. Mirbeau Inn & Spa [Property]is seeking a polished and professional Food & Beverage Supervisor who understands the rhythm of hospitality and the impact of thoughtful leadership. This role supports our front-of-house dining team in delivering a refined, wellness-inspired culinary experience that reflects Mirbeau’s commitment to genuine hospitality. Our ideal candidate is a detail-driven, reliable professional who thrives in high-standard environments and leads with composure and integrity. With a passion for creating memorable guest moments, the right individual fosters a supportive, high-performing team while ensuring seamless, elevated service.
At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care, and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected, and empowered to grow. That’s why health, balance, and well-being are core values in everything we do.
Job Summary
As a Food & Beverage Supervisor, you will oversee daily front-of-house operations with composed professionalism, ensuring every detail of service reflects Mirbeau’s high standards of hospitality. This hands-on role is essential to maintaining the flow, operational efficiency, and refined atmosphere that defines our guests’ elevated dining experiences. By leading with integrity and purpose, you’ll inspire and support a team dedicated to delivering memorable, wellness-focused moments for every guest.
Pay Rate: $25-$30.00 per hour
Are you ready to lead where only the best of the best belong? Come find your balance- and your future- with us.
Job Responsibilities
o Lead and supervise the front-of-house team to consistently exceed guest expectations o Ensure prompt, efficient, and elevated food and beverage service throughout all dining areas o Greet spa and restaurant guests warmly using Forbes and Mirbeau-approved service language o Maintain a thorough knowledge of current spa, dining, and room packages to support informed guest interactions o Promote positive guest relations; address complaints, concerns, and special requests with professionalism and urgency o Monitor guest flow, manage reservations, and optimize floor plans to enhance seating and service efficiency o Maintain deep knowledge of all menu offerings, including ingredients, preparation methods, and presentation standards o Safely manage allergy-related requests and ensure all team members follow appropriate protocols o Support event staff as needed to ensure seamless service across all guest experiences
o Lead by example, fostering a culture of accountability, respect, and continuous improvement o Monitor staff appearance, demeanor, and professionalism to uphold Mirbeau’s refined service standards o Coach and support staff regularly to enhance performance and uphold service consistency o Recognize strong performance and address concerns through timely, solutions-focused feedback o Collaborate with HR and leadership on disciplinary actions, ensuring consistency and fairness o Assist with hiring and onboarding of FOH team members when necessary o Cash out service staff at end of shifts, verifying sidework completion and proper close-out procedures o Assign and oversee FOH staff sidework to ensure shift and service preparedness, cleanliness and consistency in all service areas o Support staff with daily operational needs
o Oversee daily FOH operations to maintain smooth service flow and guest satisfaction o Maintain effective communication and coordination with kitchen and back-of-house teams o Collaborate with other departments to deliver seamless, resort-wide guest experiences o Manage and review reservations for the [dining venue] o Utilize the POS system for order entry, payment processing, corrections, voids, and end-of-day reporting o Maintain POS expertise, including the entry of new menu items and system updates o Organize, maintain, and ensure cleanliness of all FOH and service areas o Monitor and adjust staffing levels based on business needs and forecasted volume o Ensure proper sanitation and housekeeping throughout all F&B areas o Attend and participate in staff meetings, trainings, and events as required o Ensure proper handling and reporting of guest accidents and safety-related incidents o Recognize and manage potentially intoxicated, disruptive, or inappropriate guests with urgency and professionalism o Support additional front-of-house or cross-departmental duties as assigned
Qualifications, Skills & Educational Requirements
o Associate’s degree in restaurant or food service management or a minimum of 3 years of supervisory or management experience in a high-volume, fine dining environment o Experience in high-end or fine dining settings strongly preferred o Comprehensive knowledge of the food & beverage industry o Ability to work evenings, weekends, and holidays required
o Leads with intention, integrity, and purpose o Demonstrates strong team leadership and the ability to foster a collaborative work environment o Maintains composure and clear thinking under pressure, resolving issues with sound judgment and professionalism o Consistently polished, well-groomed, and professional in appearance and demeanor o Maintains confidentiality and discretion with guest information, staff relations, and internal operations · Service & Communication o Exceptional guest service skills with a focus on creating elevated, personalized experiences o Friendly, approachable, and able to build strong rapport with guests, staff, and leadership o Courteous and composed during high-pressure or challenging guest interactions o Takes pride in thoughtful, detail-driven service that reflects Mirbeau’s elevated hospitality standards o Excellent verbal and written communication abilities o Strong, articulate communicator with the ability to lead and motivate a team o Highly organized and detail-oriented, with strong multitasking capabilities
Employee Perks & Company Benefits · Discounted rates for services and retail items within the spa!! · 401K with company match · Medical, Dental, Vision and Life Insurance Plan · Employee Assistance Program and Resources · Paid time off for full-time AND part-time employees!! · Holiday Pay · Career advancement potential within the company · Anniversary Program!! · Work Performance Incentives · And more!!!
Are you ready to lead where only the best of the best belong? Come find your balance- and your future- with us.
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