Fleet Support Engineer

Lancesoft

Foster City, CA
30+ days ago

$85.18

Highlights

The ideal candidate will be a technical expert, adept at collaborating with cross-functional teams, documenting troubleshooting processes, and providing real-time support for daily operations. Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components.

Numbers & Facts

Location	Foster City, CA
Industry	Staffing/Employment Agencies
Salary	$85.18
Company Size	2,000 to 2,499 employees
Year Founded	2000
Website	http://www.lancesoft.com/

Description

Job Title: Fleet Support Engineer
Job Duration: 6 Months contract (Potential extension or hire based on performance)
Est. Pay Range: $80.00 - $88.34 (USD) hourly on W2
Work Type: Onsite at Foster City California 94404
Mon –Friday 8 AM to 5 PM Pacific time

Overview/ Responsibilities:
Fleet Support Engineer R&D
Onsite in Foster City, CA | 5 days in office
Domestic travel will be required.
The Fleet Support Engineer on the Vehicle Development team will be actively engaged in the operational uptime of our fleet. The ideal candidate will be a technical expert, adept at collaborating with cross-functional teams, documenting troubleshooting processes, and providing real-time support for daily operations.

Responsibilities:

Serve as the primary point of contact for real-time escalations for R&D fleet issues.
Conduct in-depth root cause analysis through comprehensive log review to identify and resolve R&D fleet issues.
Develop, update, and maintain a comprehensive troubleshooting guide for technicians, incorporating newly diagnosed faults and their resolutions.
Perform hardware bring-up and validation procedures for new vehicle components.
Design and implement diagnostic procedures to streamline future troubleshooting processes.
Historical review of vehicle/fleet data identifying trends and issues.
Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities.
Develop and implement effective countermeasures across the R&D fleet to prevent recurring issues.
Define and capture essential data points to validate issue resolution and measure the effectiveness of implemented solutions.
Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability.
Availability for night and weekend shifts as needed, with advanced notice provided.
Willingness to travel occasionally within the U.S. To support various operational locations.

Qualifications:

Minimum of 6 years of relevant experience in transportation, aerospace, or autonomous vehicles.
Bachelor’s degree in Electrical Engineering or Computer Engineering.
Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and how to safely troubleshoot.
Understanding of hardware and software systems architecture, communications to support in an operations setting.
Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components.
Self-starter, ability to build relationships across the company.
Ability to comprehend schematics, electrical diagrams, connector end views/pinout.

Preferred Qualifications:

Experience with electric vehicle technology.
Experience with remotely supporting vehicle troubleshooting.
Knowledge of vehicle systems and diagnostics tools.
Experience with Linux & Python-based programming systems for fleet-level data processing.
Experience with software that interfaces with hardware.
Familiarity with networking, TCP, automotive ethernet and socket programming.

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.