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Fleet Operations Manager

Aramark

  • Philadelphia, PA
  • 3 days ago

    Highlights

    Manage key fleet programs including vehicle supply chain, licensing and registration, titles, fuel cards, tolls, rentals, accident administration, and asset data management. Create and actively manage performance metrics and KPIs to proactively measure and report on critical areas including fleet policy compliance, asset utilization and cost, and sustainability.

    Numbers & Facts

    LocationPhiladelphia, PA
    IndustryFood and Beverage Production
    Company Size10,000 employees or more
    Year Founded1936
    Websitehttps://www.aramark.com/

    Description

    Job Description

    Title: Fleet Operations Manager

    Requisition #: 680537

    Location: Philadelphia, PA, US

    Career Area: Corporate + Field Support

    Information at a Glance

    Job Description

    Fleet Operations Manager

    Reporting to the Sr Manager of Fleet, this role is responsible for tactical day-to-day Aramark's Fleet operations. The Fleet Operations Manager is responsible managing Aramark's assets as well as oversight of the company's third-party Fleet management partner. This role is a key collaborator with internal and external business partners in the development and evolution of a portfolio of vehicle specifications that enables optimal business performance.

    Job Responsibilities

    • Collaborate with Aramark's fleet management partner to direct the tactical operation of Aramark's fleet program and optimize costs and performance.
    • Lead the day-to-day execution of fleet operations and administrative programs across all Lines of Business.
    • Manage key fleet programs including vehicle supply chain, licensing and registration, titles, fuel cards, tolls, rentals, accident administration, and asset data management.
    • Serve as an operational contact for fleet vendors and suppliers, managing performance, service levels, and issue resolution.
    • Drive process improvements, operational efficiency, and customer service enhancements across the fleet program.
    • Ensure accurate fleet data, regulatory compliance, and adherence to company policies and procedures.
    • Develop and maintain fleet reporting, KPIs, dashboards, and performance metrics to support business decisions.
    • Lead fleet-related projects, technology implementations, and continuous improvement initiatives.
    • Have a working knowledge of existing fleet management policies, activities, protocols, and procedures and make enhancement recommendations that address areas of underperformance.
    • Create and actively manage performance metrics and KPIs to proactively measure and report on critical areas including fleet policy compliance, asset utilization and cost, and sustainability.
    • Implement best practices to maintain an inventory of company assets that allows for continual monitoring of asset health, life cycle cost analysis, and replacement planning.
    • Establish collaborative relationships with Aramark's lines of business, suppliers, and various internal stakeholders (i.e. compliance, safety, HR, and legal) to support all fleet initiatives.
    • Utilize available information to identify and understand issues and opportunities in the company's fleet and provide data-driven recommendations to enhance performance and safety.

    Qualifications

    • A Bachelor's degree or equivalent experience is required.
    • Minimum 5 years of fleet management experience.
    • Exceptional knowledge of purchasing, managing vendor/supplier relationships and strategic sourcing.
    • Accomplished in leading and working within a matrix environment, building strong cross-functional and cross-operational relationships.
    • Attention to detail and exceptional organization skills, with persistence and professionalism
    • Demonstrated experience in leading without formal authority.
    • Ability to work and think independently, possessing sound problem-solving and analytical skills.
    • Responsive and client-service focused.
    • Willingly accepts additional responsibility, challenging tasks, and/or projects.
    • Excellent interpersonal, communication, and presentation skills
    • Fully proficient in MS Office applications such as Word, Excel, Outlook, and Teams; experience with PowerPoint and Smartsheet a plus.

    About Aramark

    Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

    About Aramark

    The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

    About Company

    We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

    Innovation inspired by you
    The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

    Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

    Beyond great service
    Another key part of what makes us different is something we call service excellence.

    To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

    We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

    Our people make all the difference—we make sure of it
    Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

    We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

    The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

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