Fire Communications Supervisor

Fire Communications Supervisor

Salary

$98,378.80 - $134,724.72 Annually

Location

Perris

Job Type

Regular

Job Number

26-13804-01

Department

Fire

Division

Fire Protection - Forest

Opening Date

09/29/2026

Closing Date

10/17/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The County of Riverside's Fire Department has an opportunity for a Fire Communications Supervisor who will be assigned to the Fire Departments Emergency Command Center in Perris.

The Fire Communications Supervisor will supervise Fire Communications Dispatchers engaged in operating computer-assisted communications equipment at the Fire Departments Emergency Command Center (ECC) on an assigned shift, assist in the management of the ECC, and perform other related duties as required.

The Fire Communications Supervisor is the supervisory level classification in the Fire Communications series performing the full range of supervisory duties and reports to the Fire Communications Manager. This class is characterized by the responsibility to oversee and supervise subordinate staff on an assigned shift engaged in dispatching emergency and routine calls on a countywide basis. The Fire Communications Supervisor is also responsible for assisting in the administration of the ECC.

The Fire Communications Supervisor is distinguished from the Senior Fire Communications Dispatcher in that the latter serves in a lead position without full supervisory authority.

Meet the Team!

The Riverside County Fire Department is one of California's largest integrated, cooperative, regional fire protection organizations. The Department, a unique partnership between State of California Department of Forestry and Fire Protection (CAL FIRE) and the County of Riverside, serves 19 partner agencies and 1 community service district. The Department has five core values: Leadership, Competence, Integrity, Safety, and Customer Service.

EXAMPLES OF ESSENTIAL DUTIES

• Schedule, assign and supervise the work of all subordinates on an assigned shift; resolve and report on disciplinary problems with staff; refer more sensitive or serious disciplinary problems and recommend disciplinary action to management.
• Work with other supervisory and management staff in developing initial and ongoing Fire Communications Dispatcher training programs; participate in the interviewing and selecting of personnel.
• Study and evaluate existing procedures and internal policies and recommend new or revised procedures and policies pertaining to efficient and effective ECC operation; prepare and update manuals of procedures pertaining to operations and implementation of policies and instruct staff members in their use.
• Request and review computer-generated statistical workload reports for purposes of assessing training needs, determining staffing requirements, and adherence to established procedures and regulations.
• Review the performance of subordinate personnel for adherence to policies, procedures and established work performance standards; compose written annual and special employee performance evaluations for management approval.
• Supervise subordinates in the use of communications frequencies by station and mobile units to ensure compliance with the law and department policy; document and report infractions.
• Monitor communications equipment for maintenance and/or repair problems to ensure proper operation of equipment and report problems with equipment to management; resolve problems encountered by subordinates in operating computer terminals or communications equipment; assist management with budget preparation by projecting costs and writing justifications on an assigned basis.
• Participate in the training of various Fire Department personnel at the Ben Clark Training Center.
• Incorporate direct participation in the policy making for the Communications Division within the Fire Department by virtue of emphasis on firefighter and public safety; may formulate functional guidelines within communications as it directly relates to field operations.
• Review and sign subordinate employees timesheets and review payroll for accuracy and completeness; act on employee time off requests including vacation, sick leave and shift trades, staffing decisions, including the authorization of overtime, call-out of employee, shift scheduling and changes, and previously scheduled work.
• Create daily incident summary report for review by management and administrative staff.
• Participate in various Department committees and special operations meetings.

MINIMUM QUALIFICATIONS

Education: Completion of 30 semester or 45 quarter college level units from an accredited college or university, preferably with a specialization in business or public administration or a related field to the assignment. (Additional qualifying experience may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)

Experience: Three years in the operation of radio dispatch equipment in a 24-hour public safety dispatch office, which must have included one year as a Senior Fire Communications Dispatcher for the County of Riverside or its equivalent.

License: Possession of a valid California Drivers License is required for traveling too various off-site locations for trainings and other operational needs.

Knowledge of: The principles and practices of radio communications, including county, state and federal laws governing radio transmission; dispatch operations; the codes, techniques and procedures used in dispatching and operating communications equipment; the functions, operations, rules, and regulations of the Fire Department.

Ability to: Assign and supervise the work of subordinate staff; plan, develop and organize an employee training program; exercise sound judgment in emergency situations; develop and evaluate communications and recordkeeping procedures; troubleshoot components of data or voice communication as it relates to Mobile Digital Terminal/Mobile Digital Computing (MDT/MDC) within a multi-user environment and a sophisticated windows NT based telephony based system; understand and interpret statistical reports; present information clearly and concisely in written and verbal form; perform basic mathematical calculations; maintain effective working relationships with others; analyze and evaluate information and draw logical conclusions; promote teamwork in a positive work environment.

Other Requirements

Assessment: Minimally qualified candidates hired on or after November 1, 2019, will be required to pass a psychological assessment to be considered for this classification.

Certification Requirements After Hire: Successful completion of the County of Riverside Supervisory Academy Certificate Program or its equivalent is required within two years of appointment.

SUPPLEMENTAL INFORMATION

For questions regarding this recruitment

Please Contact Alexander Jones at 951-955-4656 or Aljones@rivco.org. Please allow 1-2 business days for a response to general inquiries.

____

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework

In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

BENEFIT PROGRAM: SEI

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave Benefits. The wage replacement rate is determined by current law, offering 60-70% of the wages earned during the SDI eligibility period.

Additionally, employees receive employer-paid Long-Term Disability Benefits, which cover 66.67% of pre-disability earnings, up to a maximum of $10,000 per month. There is a 365-day waiting period before these benefits become active. Employees may coordinate these benefits with other available leave balances to receive up to 100% of their regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

I acknowledge that this position supports a 24/7 operation and may require working varying shifts, including evenings, nights, weekends, holidays, and overtime based on operational needs.

• Yes
• No

02

I understand I must successfully complete the County of Riverside Supervisory Academy Certificate Program or its equivalent within two years of appointment.

• Yes
• No

03

Are you a current regular or temporary employee with the County of Riverside Fire Department?

• Yes
• No

04

Select the answer that best describes your current drivers license status:

• I have a valid California drivers license.
• I am able to obtain a valid California drivers license.
• I currently have a valid out-of-state drivers license, and I am able to obtain a valid California drivers license.
• I do not have and/or I am not able to obtain a California drivers license.

05

What is the highest level of education you have from an accredited college or university?

• None of these
• Less than 30 semester or 45 quarter units
• At least 30 semester or 45 quarter units
• At least 60 semester or 90 quarter units
• At least 90 semester or 135 quarter units
• At least 120 semester or 180 units
• I have my Associates degree
• I have my Bachelors degree
• I have my Masters degree
• I have my Doctorate degree

06

How many years of experience do you have in the operation of radio dispatch equipment in a 24-hour public safety dispatch office?

• No experience
• Less than six months
• Six months, to less than one year
• One year, but less than two years
• Two years, but less than three years
• Three years, but less than four years
• Four years, but less than five years
• Five years, but less than six years
• Six years or more

07

Do you possess at least one year as a Senior Fire Communications Dispatcher for the County of Riverside or its equivalent?

• Yes
• No

08

How many years of public safety dispatch experience, have you served in a lead capacity and/or provided training to other dispatchers, such as coordinating dispatcher work, assisting with complex incidents, training new dispatchers, conducting call critiques/quality review, or providing guidance on dispatch procedures and communications equipment?

• No experience
• Less than six months
• Six months, to less than one year
• One year, but less than two years
• Two years, but less than three years
• Three years, but less than four years
• Four years, but less than five years
• Five years, but less than six years
• Six years or more

09

How many years of experience do you possess performing duties equivalent in level and scope to an advanced journey-level public safety dispatcher, including complex dispatching duties requiring considerable judgment and independence?

• No experience
• Less than six months
• Six months, to less than one year
• One year, but less than two years
• Two years, but less than three years
• Three years, but less than four years
• Four years, but less than five years
• Five years, but less than six years
• Six years or more

10

I acknowledge that I am required to provide proof of my degree or a copy of my transcript(s) as verification of educational units completed prior to the closing date of the job posting. (Official and unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation.)

• Yes
• No

Required Question

Employer County of Riverside

Address County Admin. Center P.O. Box 1569

4080 Lemon St., 7th floor

Riverside, California, 92502-1569

Phone Contact Recruiter for Job Information

Website http://www.rc-hr.com