Fire Alarm Testing & Inspection Technician

Position Summary/ Objective

We are currently seeking qualified applicants to join our family team of over 42 years. This position is for permanent and full-time employment to work within the state of Massachusetts.

Primary Duties and Responsibilities

• Perform annual, semi-annual, quarterly, monthly, and acceptance testing of fire alarm systems.
• Inspect fire alarm control panels, initiating devices, notification appliances, and associated equipment.
• Conduct sensitivity testing of smoke detectors as required.
• Test sprinkler supervisory devices, water flow switches, tamper switches, duct detectors, elevator recall, door release functions, and other integrated life safety components.
• Troubleshoot deficiencies and identify equipment requiring repair or replacement.
• Complete inspection reports accurately and thoroughly.
• Document all deficiencies and communicate findings to customers and management.
• Ensure all testing is performed in accordance with applicable codes and manufacturer recommendations.
• Coordinate testing with customers, monitoring companies, and local authorities when required.
• Verify proper operation following repairs or modifications.
• Maintain company vehicle, tools, testing equipment, and inventory.
• Read and interpret blueprints, wiring diagrams, riser diagrams, and system documentation.
• Maintain accurate daily service reports, work orders, and time records.
• Provide excellent customer service while representing the company professionally.
• Follow all company safety policies and procedures.
• Participate in after-hours emergency service or on-call rotation as assigned.
• Other duties as assigned by the management.

Position Type/Expected Hours of Work

• Hours are to be from 7a-3p - Monday-Friday
• This is a full-time hourly position.
• Employee is expected to work an identified schedule every day.
• Part of weekly on-call rotation.

Supervisor Responsibility

This position has direct supervisor responsibilities: None

Competencies

• Thorough understanding of fire alarm systems and life safety equipment.
• Knowledge of applicable fire alarm codes and standards, including National Fire Protection Association 72.
• Strong attention to detail.
• Excellent organizational and time management skills.
• Ability to work independently with minimal supervision.
• Ability to prioritize multiple service calls.
• Professional appearance and customer-focused attitude.

Qualifications and Education Requirements

• High school diploma or equivalent.
• Systems Technician license required (Class D electrical), MA Journeyman Electrical license preferred.
• Minimum of 2 years of fire alarm inspection or service experience is preferred.
• Working knowledge of commercial fire alarm systems.
• Ability to read electrical drawings and fire alarm plans.
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency using tablets or mobile service software.
• Valid driver's license with an acceptable driving record.

Workplace Environment

Environmental & Working Conditions:

This position is primarily field-based and requires travel to customer locations, construction sites, commercial buildings, industrial facilities, and other job sites to install, inspect, test, troubleshoot, repair, and maintain fire alarm systems. The Fire Alarm Technician works both independently and as part of a team in a variety of indoor and outdoor environments and may be exposed to varying weather conditions, heights, confined spaces, dust, noise, and other construction-related hazards. The position also requires periodic office work to complete documentation, reports, and communication using a computer, telephone, and other standard office equipment. Frequent interaction with customers, contractors, coworkers, and other trades is an essential part of the role.

Manual Duties/Physical Requirements

Ability to lift and carry up to 50 lbs., sit and stand for extended periods of time, climb stairs, climb ladders, bend, reach overhead, kneel and balance to meet the physical requirements of this position.

Work is often done in a time-sensitive and demanding environment. There are often important deadlines and the requirement to coordinate work on multiple complex assignments at the same time.

Mental Requirements

Understand and apply routine verbal and/or written instructions, understand and apply non-routine verbal and/or written instructions, understand complex problems and collaborate to explore alternative solutions, organize actions to complete sequential and/or routine tasks, organize and prioritize individual work schedule to manage multiple clients, tasks, and/or projects, organize and prioritize the work schedules of others to manage multiple clients, tasks and/or projects, make decisions that have an impact on the individual's work, make decisions that have an impact on the immediate work unit's operations and/or services, make decisions that have significant impact on a department's credibility, operations, and/or services, make decisions that have an impact on the health and wellbeing of clients, communicate and exchange routine/basic information.

Work Authorization/background check

• Must be legally authorized to work in the United States.
• Must successfully pass a pre-employment background check and any periodic background checks required during employment, consistent with applicable federal, state, and local laws and customer or project requirements.

AAP/EEO Statement

Nardone Electrical Corporation (NEC) is an equal opportunity employer. No applicant for employment or employee of NEC is denied equal opportunity because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, marital status, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service or other legally protected status in its employment pursuant to state and federal laws.