The Financial Eligibility Specialist is responsible for determining financial eligibility for clients applying for services across assigned programs.
Benefits:
- Health Insurance starting your first day
- 401k plan including employer match
- Competitive Time Off Benefits
- Hourly pay range: $18 - $20
Responsibilities:
- Under direction, ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities.
- Maintain documentation in compliance with HIPAA, internal policies, and funding source requirements.
- Communicate eligibility outcomes to clients, program staff, and relevant departments in a timely and professional manner.
- Track re-certification dates and request updated documentation as needed for continued eligibility.
- Assist clients in understanding the eligibility process and documentation requirements.
- Collaborate with intake staff, case managers, and billing or compliance teams as needed.
- Maintain strict confidentiality and handle sensitive client information with care.
- Perform other duties as assigned or directed.
Working Conditions and Physical Demands:
- Normal office environment.
- Frequent sitting, talking, listening/hearing.
- Reading, writing and finger dexterity to manage correspondence, faxing, copying, answering phones, forms/documents, computer and client files required on a frequent basis.
- Tasks require visual perception and discernment.
- Organizing and coordinating schedules.
- Analyzing and interpreting data.
- Communicating with the public.
- Frequent use of computer and telephone/cell phone
Requirements:
- Combination of education and experience normally represented by a High School diploma or GED with 1 year of experience.
- Working knowledge of medical billing systems preferred.
- Knowledgeable on insurance and reimbursement process.
- Familiarity with HIPAA privacy requirements for client/patient information.
- Must have good oral, written and interpersonal communication skills.
- Must be well organized, detail oriented and can maintain confidentiality.
- Ability to show patience and courtesy when working with people.
- Good telephone and client/patient relation skills.
- Ability to work with diverse client population and community organizations as well as staff at all levels.
- Good working knowledge of computers and Microsoft Office software
- Final applicant is required to be fingerprinted to complete background check.
Learn More about Catholic Charities and our Programs by visiting:
Catholic Charities is an equal opportunity employer.