Finance Representative

Join Komatsu and Be Part of Something Big!

Job Overview

As a Finance Representative with Komatsu Financial, you'll manage a geographic territory and play a key role in helping both customers and dealers stay current, informed, and supported. This position blends collections, customer service, financial analysis, and relationship management; offering excellent exposure across multiple areas of the business.

You'll work directly with end users on past due accounts, partner closely with distributors on wholesale and floorplan financing, and develop strong problem solving and communication skills. This role provides a strong foundation for long term growth within Komatsu Financial and the broader Komatsu North America organization.

This is a great fit for someone who enjoys solving problems, analyzing data, building relationships, and taking ownership of their work.

Key Job Responsibilities

Territory & Relationship Management

• Serve as the primary Komatsu Financial contact for an assigned territory, often spanning multiple states and dealerships.
• Build and maintain strong relationships with customers, distributors, and internal partners.
• Provide professional, responsive, solution oriented support across all communication channels.

Retail Finance (Customer Accounts)

• Manage a large retail portfolio and follow up on past due installments.
• Discuss payment challenges directly with customers and recommend solutions such as payment plans, extensions, refinancing, or transfers of equity.
• Deliver timely, accurate responses to general customer inquiries (balances, contracts, payment history, etc.).
• Apply sound judgment when navigating difficult collections conversations.

Wholesale Finance (Dealer Accounts)

• Serve as the main point of contact for distributor wholesale financing and floorplan questions.
• Monitor dealer account activity, reconcile outstanding balances, and ensure proper payoff of sold units.
• Conduct on site inventory audits to verify floorplan accuracy and ensure compliance with policies.
• Prepare clear, accurate audit documentation and work professionally with inventory managers, controllers, credit managers, and CFOs.

Professional Growth

• Gain exposure to retail financing, wholesale risk, auditing, and cross department business functions.
• Build a foundation for future roles; most representatives spend 3-5 years developing mastery before advancing into higher level positions across Komatsu.

Qualifications/Requirements

• Bachelor's degree in Finance, Business, or a related field.
• Strong communication and relationship building skills.
• Ability to learn financing, leasing, and documentation concepts.
• Strong organizational skills.
• Advanced Excel proficiency including:

VLOOKUP

Pivot tables

Data filtering, modeling, and analysis

• Power BI experience, including building views, slicing data, and generating insights.
• Ability to handle challenging customer situations professionally.
• Valid driver's license; approximately 20% travel for customer visits, dealer visits and audits.

Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $62,000. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.