Imagine what you could do here! At Apple, we deliver products, technologies, and services to inspire creativity and enrich lives. Apple has become one of the most recognized and trusted brands in the world. As such, we hold ourselves to the highest standards to deliver the best Retail experience, second to none!
The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Retail & Marcom Engineering Finance organization is chartered to provide sound financial governance and oversight across our Engineering teams, ensuring that Apple Retail and Marcom implement the right-sized projects (in terms of dollars and people resources) to keep us on the cutting edge of customer service. We are looking for someone who can not only support the workforce management behind these projects but also assess the portfolio's financial health and provide thought leadership as we continue to evolve. This individual will partner with key stakeholders across the Engineering, Retail Business Unit, Marcom, and other IS&T teams, such as Business Planning and Finance.
You will play a crucial role in managing Retail & Marcom Engineering's workforce, from capacity planning and resource allocation to tool/process development to workforce strategy and change management. This leader will manage a team of analysts that provides workforce management and financial operations support and guidance across the lifecycle of software development projects and system sustenance. Success in this role includes leading and mentoring analysts, building trust and partnerships, driving results, influencing leadership through data, and being motivated to improve and innovate (especially in the face of ambiguity).Ownership, execution, and management of capacity planning and resource allocation processes and analyses, including but not limited to - Development of scenario-based forecasts and strategic plans to manage capacity Leadership of resource activities and ensuring accurate, proper allocations Modeling and assessing contractor resource allocations against each portfolio's budget Educating, training, and supporting stakeholders Creating reports to not only understand supply, demand, and utilization but also to analyze the data in order to provide insights and assist with decision-making Full end-to-end management of the Role Conversion Program, from examining contractor-to-employee conversion proposals to forming the business case, to execution, to analysis of the optimal contractor-to-employee ratios Collaborating with various teams to form and maintain service hierarchies that provide leadership with valuable information in serving the needs of various business units Thought leader and driver in workforce management and supporting systems Driving initiatives, efficiencies, and deeper analyses of current processes and activities (in the face of ambiguity and dynamic business needs)7+ years of relevant experience in a high-performance organization, performing financial processes, reporting, and forecasting/modeling Proven people leadership experience (direct or indirect) Team leader and/or player with the ability to partner and influence across different organizations and at all levels B.A./B.S. or higher in Finance, Accounting, or relevant fieldDemonstrated success in managing multiple activities/projects, priorities, and people in a dynamic environment Exhibits high analytical capabilities with the ability to distill complex and large data into insights communicated in simple and efficient ways Shown to be a dedicated problem solver, expected to analyze a problem and work to recommend viable and highly effective solutions Exceptionally detail-oriented with the insight to determine the applicability of big picture analysis Strong verbal and written communication skills Experience developing processes and/or improving existing processes with a desire to influence change across teams and organizations Unwavering intellectual curiosity with the ability to turn findings into unique insights. Is not satisfied with easy or convenient answers and drives issues to the root cause Experience with enterprise software systems and/or Apple internal applications (e.g., Clarity, Excel, Tableau)
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.