inSync Staffing Inc. logo

Field Service Technician II US

inSync Staffing Inc.

  • Indianapolis, IN
  • 8 days ago
  • $21–$22 Per Hour

Highlights

This role is ideal for someone who enjoys working with customers and has experience troubleshooting and repairing printers and other technical equipment. We are hiring a Field Services Technician to provide onsite technical support at customer locations throughout the Indianapolis area.

Numbers & Facts

LocationIndianapolis, IN
IndustryStaffing/Employment Agencies
Salary$21–$22 Per Hour
Company Size50 to 99 employees
Year Founded2014
Websitehttp://www.insyncstaffing.com/default.html

Description

Field Services Technician
Pay Rate: $21.00-22.00/hour
Schedule: Monday Friday, 9:00 AM 6:00 PM
On-Call/OT: Some overtime, after-hours, and on-call work required
Location: Indianapolis, IN 46260 Field/Remote
Travel: Up to 150 miles per day
Position Type: Contract-to-Hire

Position Overview

We are hiring a Field Services Technician to provide onsite technical support at customer locations throughout the Indianapolis area. This role is ideal for someone who enjoys working with customers and has experience troubleshooting and repairing printers and other technical equipment.

Key Responsibilities

  • Troubleshoot and repair printers, POS systems, computer hardware, and related equipment.
  • Install and replace hardware, peripherals, and networking equipment.
  • Travel to customer locations to complete service calls.
  • Perform basic installation work, including mounting equipment and running cables.
  • Document completed work and clearly communicate technical issues and solutions.
  • Provide friendly and professional customer service.
  • Participate in after-hours and on-call support when scheduled.

Requirements

  • Drug and Background screening
  • 1 2 years of related technical experience.
  • Strong customer service and people skills.
  • Printer repair/troubleshooting skills required.
  • Basic computer hardware and networking knowledge preferred.
  • A+ Certification preferred.
  • Reliable transportation and willingness to travel up to 150 miles per day.
  • Candidates should live within approximately 20 miles of Indianapolis, IN 46260.
  • Comfortable working independently and interacting directly with customers.

Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Company

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.

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