Field Service Technician

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Parental leave

Position Overview

We are seeking a reliable and detail‑oriented Restoration Technician to support residential and commercial restoration projects. This role involves performing restoration tasks, monitoring job progress, documenting work, and communicating professionally with customers throughout the restoration process.

Key Responsibilities

• Travel to job sites with the proper equipment and supplies
• Perform restoration tasks related to water, fire, smoke, and mold damage, including extraction, demolition, light construction, and contents handling
• Monitor drying progress and make adjustments as needed
• Maintain job quality, safety standards, and productivity
• Communicate processes, timelines, and next steps to customers in a professional manner
• Document job progress with notes, photos, and records using mobile devices
• Inspect completed work, obtain customer approvals, and assist with payment collection when required
• Properly use, maintain, and report issues with tools, equipment, and company vehicles
• Communicate daily job updates, issues, and customer concerns with supervisors

Qualifications

• Previous restoration or construction experience preferred but not required
• Valid driver's license with a good driving record
• Strong communication, problem‑solving, and customer service skills
• Ability to follow procedures, meet deadlines, and work independently or as part of a team
• Comfortable using tablets or mobile devices for documentation
• Willingness to maintain a professional appearance and follow safety guidelines
• Industry certifications are a plus but not required

Physical Requirements & Work Environment

• Ability to lift, carry, push, or pull up to 50 pounds
• Ability to stand, walk, bend, crawl, and work in physically demanding conditions
• Work may take place indoors and outdoors, in varying temperatures
• Must be able to safely wear required personal protective equipment, including respirators

Additional Information

This position description is intended to outline the general nature of the role and may change as business needs require. Employment is at‑will, and reasonable accommodations may be made for qualified individuals with disabilities.