Description
Blue Technologies Inc. is seeking an entry level or experienced candidates for our expanding I.T. staff for the position of Field Service Engineer/IT Tech, servicing Lake, Geauga and Ashtabula counties. The candidate will have strong electrical/mechanical aptitude, reliable transportation, a good driving record and the ability to communicate with others. A certificate or degree in electronic or networking technology is a plus.
This is a hands-on position in a technology-based industry that provides for continuous learning and growth, a positive work environment, and customer interaction. You will travel a multi-county territory for on-site installation, service and support of our various products and software.
Key Responsibilities
- Installation, connectivity and support of our Konica Minolta, Lexmark and HP multifunction devices in our customer’s environments.
- Installation and support of our value-added software solutions.
- Assistance in monitoring and maintaining our in-house network, workstations and devices.
Assisting our sales department in the technical sales aspect of our products.
Skills, Knowledge and Expertise
- Hands-on experience working with Microsoft Servers and workstation Operating Systems.
- Software installation and troubleshooting
- Knowledge of network, Internet and EMAIL protocols
- PC and Server troubleshooting and repair.
- Previous proven experience in customer service. Macintosh experience a plus.
- ADDITIONAL:
Network +, A+, HP or Lexmark printer certifications as well as Microsoft Certifications are preferred for this position.
Benefits
Benefits
- Blue Technologies offers a comprehensive benefits package to support our employees and their families, including:
- Medical, dental, and vision insurance
- Life and short-term disability insurance
- 401(k) retirement plan with company match
- Health Savings Account (HSA) with annual company contribution
- Flexible Spending Account (FSA)
- Paid time off
- Employee Assistance Program (EAP
- Employee discounts
- Tuition reimbursement for eligible educational expenses