Field Service Engineer (In-house)

Nuclein

  • Austin, TX
  • 3 days ago

    Highlights

    TheField Service Engineer (In-house) will support the Nuclein service repair depot by troubleshooting and repairing instruments returned from the field as well as supporting in-house instrument repair. Will include managing inventory, completing required documentation and supporting quality improvement initiatives.

    Numbers & Facts

    LocationAustin, TX

    Description

    Position Summary.

    TheField Service Engineer (In-house) will support the Nuclein service repair depot by troubleshooting and repairing instruments returned from the field as well as supporting in-house instrument repair. Will include managing inventory, completing required documentation and supporting quality improvement initiatives.


    Essential Duties and Responsibilities.  

    • Perform decontamination of instruments returning from the field
    • Troubleshoot and repair instruments in the Service Depot
    • Collaborate with engineering to address instrument failures
    • Test and troubleshoot finished products for quality defects
    • Document/Record activities and data on Batch Records/Device History Records (DHRs) and or Servicing Records
    • Ensure completeness and accuracy of completed records
    • Interpret engineering drawings and technical documentation
    • Discern quality of parts and materials used in production
    • Inventory parts and tools used in the Depot process
    • Accumulate and prepare performance data
    • Follow company Standard Operating Procedures (SOPs) and directives
    • Help improve processes and provide feedback to ensure better output
    • Maintain the tools used to diagnose and repairproducts
    • Keep a clean and well-maintained workspace and equipment

    Education, Qualifications, and/or Experience.  

    • Associates degree in electronics, or equivalent Military or work-relatedtraining in electrical test and repairpreferred.
    • Minimum5 years testing or technicianor field service experience preferred
    • Prior medical device experience preferred
    • Experience using ESD procedures
    • Prior experience working in an FDA regulated or ISO manufacturing environment with GMP knowledge preferred
    • Ability to follow strict protocols and adhere to quality standards
    • Ability to read and understand manufacturing instructions and SOPs, blueprints and schematics
    • Strong troubleshooting and problem-solving skills
    • Strong communication skills
    • Strong computer skills, including MS Office, internet and email
    • Possess excellent hand-eye coordination with an attention to detail
    • Flexibility to handle changing needs and demands, as well as navigate process improvements
    • Experience working with small and intricate parts
    • Must possess strong teamwork skills and work well with others

    Physical Requirements.   

    • Repetitive Motion: Mostly computer use
    • Weight Lifting: < 25 lbs
    • Ability to sit or stand for extended periods of time
    • Must possess good communications skills
    • Occasional use of PPE may be required in laboratory/manufacturing/warehouse areas

    LOCAL CANDIDATES ONLY - SPONSORSHIP IS NOT OFFERED AT THIS TIME

    Similar Jobs

    See more jobs