Field Dispatch Technicians

PlanIT Group LLC

  • Hartford, CT
  • 6 days ago

    Highlights

    Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, Excel. JOB DESCRIPTION: Requirements: Must have valid driver's license and reliable vehicle with the ability to carry a 6-foot ladder.

    Numbers & Facts

    LocationHartford, CT

    Description

    No C2C candidates!

    No Agencies, please!

    JOB DESCRIPTION:

    Requirements:

    • Must have valid driver's license and reliable vehicle with the ability to carry a 6-foot ladder
    • Must have a working smartphone to access company email and company ticketing system
    • Must have basic cabling tools/technician tools
    • Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, Excel
    • Must be proficient in utilizing technical tools such as cable testers and fiber testers.
    • Requires experience in working in communications closets
    • Must be able to safely lift heavy objects
    • Must understand cable patching processes and procedures
    • Must be familiar with 66 Block and 110 Block cross connect procedures
    • Must have a basic knowledge of data communications networking
    • Must be able to assist in troubleshooting issues
    • Must understand network terminology
    • Must be familiar with IP phone
    • Requires good interpersonal communications skills
    • Must be able to explain technical issues in a way the customer will understand an issue
    • Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution

    Experience and Education:

    • 5 years of experience in data communications
    • Must have a basic knowledge of Cisco Phones, switches and routers
    • Must have a basic knowledge of local and wide area networking.
    • High school diploma or equivalent required

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