Clinical Support, Credit and Collections, Electronic Medical Records, Healthcare, Insurance, Leadership, Medical Coding, Medications, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Office Management, Optometry, Outpatient Care, Patient Assessment, Patient Care, People Management, Prescription Filling, Professional Services, Regulatory Compliance, Sterilization, Telephone Skills, Testing
LOCATION
Bradenton, FL
POSTED
10 days ago
Why MCR Health?
A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time" and to support our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our Company where you can grow your career and serve with your heart.
In our time of Company growth, we are seeking an Eye Care Office Manager.
Work Location: Bradenton, FL
As part of this role, you will:
Optical & Clinical Support
Provides friendly, courteous, and professional service at all times to all patients, visitors, co-workers, and leaders to provide an Exceptional Experience to Everyone, Every Time.
Fit and measure frames on the patient for the proper size
Maintain/monitor frame and lens inventories
Track Rx orders
Edge and manufactured lens
Read and interpret eyeglass prescriptions
Dispense glasses to patients
Complete minor eyeglass repairs
Quote patient benefits via the appropriate portal
Triage patients and give a brief description of presenting problems, meeting all documentation requirements
Perform preliminary tests to assist the Optometrist with the eye exam
Perform additional testing when prescribed by the Optometrist
Coordinate the exam room supply order
Oversee and ensure appropriate instrument sterilization
Answer patient inquiries related to pain and/or medications as needed
Check-in and check-out patients, answer the telephone, and verify personal information/insurance for billing/collection purposes as needed
Maintain and coordinate the mobile vision unit
REQUIREMENTS & PREFERENCES:
A bachelor's degree in a related field is preferred, but we will accept 5 years of applicable experience in lieu of a degree.
Certification at one of the following levels: COA, COT, COMT, CPO, CPOA, CPO is preferred
At least 5 years' experience in vision office management and staff scheduling required
At least 1 year of experience with medical optometry coding is preferred
Experience with Electronic Medical Records preferred
Experience with optical inventory software preferred
Microsoft Office Products - Word, Excel, Outlook, PowerPoint proficiency required
The Eye Care Office Manager is responsible for overseeing the daily clinical, optical, and administrative operations of the vision care at MCR Health. This role ensures efficient patient flow, high-quality optical services, staff supervision and development, regulatory compliance, and exceptional patient experience. The Eye Care Office Manager works collaboratively with Optometrists and leadership to support clinical excellence, operational efficiency, and MCR Health's mission of providing compassionate, high-quality care.
MCR Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.