Description:
--Who We ArePriority Worldwide is an international freight forwarder specializing in complex air and ocean export operations, including time-critical, regulated, and government-related cargo. We operate across air, ocean, and intermodal transportation with a strong focus on compliance, operational excellence, and service reliability.We are seeking an experienced Export Operations Manager to lead a high-performing export team handling international shipments across air, ocean, and intermodal environments. This is a hands-on leadership role in a fast-paced global logistics environment.--The RoleThis is a working leadership position where you will manage people, processes, and performance while also stepping into shipments and escalations when needed to ensure seamless execution and customer satisfaction. You will own end-to-end international export operations, ensuring compliance, efficiency, and high service standards across all shipments.--What You'll DoLead and support export operations team performance and daily shipment executionManage end-to-end international export processes from booking through deliveryAct as escalation point for complex shipments and service issuesEnsure compliance with ITAR and other regulated cargo requirementsCoordinate air, ocean, and intermodal export movementsSupport team development, training, and workflow optimizationMaintain strong communication with clients, vendors, and internal teamsTrack operational KPIs and reporting
Requirements:
--What We're Looking For7+ years of freight forwarding export operations experience required--Prior experience in a team lead or management role required--Strong knowledge of international air/ocean export processesHands-on experience with ITAR or regulated cargoExperience in high-volume, fast-paced export environmentsStrong customer service and problem-solving skillsCargoWise experience strongly preferred--Location & EligibilityThis is an on-site role based in either Baltimore, MD or Los Angeles, CA. Candidates must currently reside within commuting distance of one of these locations. Relocation assistance and visa sponsorship are not available.--CompensationSalary: $85,000 - $120,000 annually, based on experienceMedical, Dental, and Vision coverage401(k) Safe Harbor with 3% company contribution2 weeks vacation + 5 personal days5 work-from-home days per monthPaid volunteer time offAdditional standard company benefits--Why This RoleThis is a leadership opportunity for an experienced export operations professional who thrives in complex logistics environments and wants to remain close to execution while leading a team. You will have visibility, accountability, and the ability to directly impact service quality, compliance, and customer outcomes in a global logistics environment.Priority Worldwide is an equal opportunity employer. Hiring decisions are based on qualifications, experience, and business needs.Compensation details: 75000-120000 Yearly SalaryPIc6220df87fe1-25660-33820700