We are looking for a motivated, outgoing, and results-driven Executive Meeting Manager (EMM) to join our team!
Located in the heart of Scottsdale, Hotel Adeline offers a unique and vibrant hospitality experience. We're looking for someone who is passionate about hospitality, enjoys building meaningful relationships, and has a talent for turning meeting and event opportunities into successful business.
Our ideal candidate is a proactive sales professional who thrives in a collaborative environment, enjoys connecting with clients, and is excited to grow our small group meetings, corporate events, and related business throughout the Greater Phoenix and Scottsdale markets.
Essential Functions
- Identify, solicit, and secure new small group meetings, corporate events, and related business opportunities to maximize hotel revenue.
- Develop and maintain strong relationships with corporate clients, meeting planners, local businesses, and prospective accounts throughout the Greater Phoenix and Scottsdale markets.
- Respond promptly to incoming group inquiries, requests for proposals (RFPs), and meeting-related sales opportunities.
- Prepare, present, negotiate, and execute group contracts, meeting packages, and proposals in accordance with established hotel policies and revenue objectives.
- Conduct proactive sales calls, prospecting activities, client appointments, site inspections, and property tours to generate new business.
- Achieve established sales goals, revenue targets, booking expectations, and other key performance indicators.
- Evaluate group opportunities in collaboration with Sales and Revenue Management to ensure appropriate pricing, availability, and profitability.
- Maximize revenue opportunities through the sale of guest rooms, meeting space, food and beverage packages, and additional hotel services.
- Maintain an organized and active sales pipeline, ensuring timely follow-up with prospective clients and outstanding proposals.
- Accurately maintain client records, sales activities, booking details, contracts, and account production within designated hotel sales systems.
- Prepare and maintain accurate Banquet Event Orders (BEOs), group resumes, and related event documentation, ensuring client requirements, contractual commitments, and event details are communicated to the appropriate departments in a timely manner.
- Serve as a liaison between Sales and operational departments, including Food & Beverage, Banquets, and Front Desk, to ensure effective communication, coordination of group and event details, and seamless execution of client expectations.
- Monitor market trends, competitor activity, local demand generators, and meeting industry developments to identify new business opportunities.
- Build and maintain relationships with existing accounts to encourage repeat bookings, referrals, and long-term business partnerships.
- Participate in sales meetings, revenue strategy discussions, and business reviews to evaluate performance and identify opportunities for improvement.
- Prepare sales reports, booking forecasts, account updates, and other documentation as required by leadership.
- Represent the hotel at local networking events, industry functions, and community organizations to strengthen market presence and generate business opportunities.
- Maintain professional communication with clients throughout the sales and contracting process to ensure satisfaction and a seamless transition of business.
- Uphold company policies, brand standards, and established sales procedures while representing the hotel professionally.
- Support Sales team initiatives, promotional campaigns, client site inspections, property presentations, and other responsibilities as assigned by hotel leadership.