Executive Assistant

Syracuse University is building something new. We're launching SU Global to reimagine how we support and scale accessible online pathways for non-traditional learners, in a dynamic, innovative, and data-driven environment. That means rethinking how we work.

This role requires on-campus presence because the best ideas emerge from real-time collaboration, the mentorship that happens in hallways, and the spontaneous problem-solving that defines startup culture. You'll work non-traditional hours when needed - evening and weekend coverage, whatever it takes to deliver the best-in-class experience.

We're looking for team members who thrive in:

• High-energy, in-person environments where innovation happens face-to-face
• Flexible scheduling that follows student needs, not the clock
• Startup intensity within a world-class university structure

We're not looking for people who want a job. We're looking for builders who want a mission.

The Executive Assistant provides executive-level administrative support to the Senior Vice President for Business Development and the Executive Director, Operations at SU Global, serving as a key liaison between these leaders and external partners, University leadership and the broader University community. The position focuses primarily on higher-level, external-facing priorities, including engagement with corporate partners, community leaders and prospective institutional partners, and helps both leaders advance business development and operational priorities. The Executive Assistant works independently, exercises sound judgment in representing both leaders, anticipates issues, solves problems effectively and takes initiative in a high-pressure, fast-paced, time-sensitive environment, while maintaining confidentiality and projecting a professional, relationship-focused demeanor. The position works closely with the Office Coordinator to ensure administrative continuity across the unit.

Education and Experience

Bachelor's degree and a minimum of 7 years of practical administrative and project management work experience in a business or higher education environment. The 7 years must include experience as an executive assistant or in an equivalent role providing direct support to senior leaders.

Skills and Knowledge

• Demonstrated sound judgment, discretion and the ability to maintain confidentiality, with the ability to represent senior leaders professionally in external-facing interactions
• Exceptional organizational and interpersonal skills, including diplomacy and tact with a wide variety of stakeholders such as corporate partners, community leaders and University leadership
• Demonstrated initiative and the ability to anticipate needs and issues and to resolve problems before they escalate
• Thorough preparation and strong attention to detail and accuracy, including in correspondence and briefing materials
• Ability to manage workload and time independently, prioritize multiple projects and adapt quickly in a fast-paced, time-sensitive environment
• Excellent oral and written communication skills, with the ability to build and maintain strong working relationships with all University departments and to work as part of a team
• Proficiency with Microsoft Office, including Teams, Excel, PowerPoint and Word

Responsibilities

External Liaison and Partnerships: Serves as a primary liaison for the Senior Vice President and the Executive Director, Operations with external partners, business development contacts, community leaders and institutional stakeholders. Supports the cultivation and coordination of external partnerships and business relationships and prepares related correspondence and briefing materials.

Calendar and Travel Management: Manages executive calendars and scheduling priorities for primarily the Senior Vice President as well as the Executive Director, Operations, coordinating regularly with University leadership, faculty, staff and other departments to align schedules, secure meeting space and resolve conflicts. Coordinates complex travel arrangements for business development engagements.

Internal Coordination: Serves as a key point of contact for day-to-day coordination between SU Global leadership offices and internal stakeholders, including University leadership, faculty, students and staff, ensuring timely follow-through on requests and inquiries.

Strategic Projects and Budget: Assists with the management of unit-wide strategic projects on behalf of both leaders, coordinating with internal departments as needed. Coordinates budget and expenses related to business development and operational activity with advisement from the Director of Administration and Budget.

Special Projects and Availability: Executes special projects assigned by the Senior Vice President or the Executive Director, Operations. Maintains availability for calls and actions outside of standard business hours as needed.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.