Executive Administrative Assistant - Global Commercial Services

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 70% of the S&P 500. We are the number one issuer of small business cards, the industry leader in corporate T&E and represent approximately 40% of the company's total revenues. Our vision is to be essential to our customers' businesses every day. We do that by offering a diverse suite of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage their financial and payment needs.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

• Proven experience (at least 4 years) working in a fast-paced, complex, and dynamic environment with executives
• Excellent organizational, administrative, and interpersonal skills, demonstrating good judgment in dealing with senior executive offices and key stakeholders
• Strong attention to detail with timely follow-up
• Excellent communication (oral, written, listening) skills, a positive attitude and solution-oriented demeanor
• Strong sense of integrity with ability to handle confidential and sensitive information with discretion
• Ability to prioritize multiple tasks with minimal guidance and to proactively identify and resolve issues
• Strong calendar management expertise and a working knowledge of common administrative systems and processes (e.g., purchasing, travel, expense management, etc)
• Proficiency in Microsoft Outlook and Microsoft Office, including Word, Excel and PowerPoint
• Proactive in anticipating needs of stakeholders and responsive to requests in a timely, efficient manner

Preferred Qualifications:

• Previous experience in financial services and/or risk management
• Natural curiosity to lean in even when objectives are ambiguous

The Executive Assistant will provide administrative support to the VP of Global Commercial Services leader and play a key role in supporting the organization for American Express. The EA should be a dynamic individual who is proactive in anticipating and adapting to the needs of the VPs and their respective teams and is focused on accuracy, speed, flexibility and attention to detail. The ideal candidate must be experienced in handling a wide range of administrative-related tasks and be able to work in a fast-paced organization, managing multiple tasks and competing priorities. Critical to the success of this position are strong communication skills, a team-player attitude and the ability to develop positive working relationships with a wide range of colleagues both within and outside of American Express. This is a unique opportunity to interact with senior management offices at American Express

• VP calendar management, including the coordination of complex meetings and events with internal senior leaders and external stakeholders
• Support the VPs' teams with external meetings and conferences, including scheduling, logistics, receiving in-person visitors to the office, and attendance tracking
• Maintain email distribution lists
• Support colleague engagement activities in coordination with Chiefs of Staff
• Prepare, review, and process expense reports, and ensure T&E is in line with company policy and budget
• Support team administration including onboarding for new hires, coordinating with real estate, setting up group wide team meetings and coordination of special projects
• Process contract invoices and purchase orders in Ariba
• Booking and coordinating travel arrangements for VPs
• Support other admin responsibilities: ordering supplies, maintaining team org chart, and ad-hoc projects
• Build relationships with key partners across the company

The Executive Assistant will provide administrative support to the VP of Global Commercial Services leader and play a key role in supporting the organization for American Express. The EA should be a dynamic individual who is proactive in anticipating and adapting to the needs of the VPs and their respective teams and is focused on accuracy, speed, flexibility and attention to detail. The ideal candidate must be experienced in handling a wide range of administrative-related tasks and be able to work in a fast-paced organization, managing multiple tasks and competing priorities. Critical to the success of this position are strong communication skills, a team-player attitude and the ability to develop positive working relationships with a wide range of colleagues both within and outside of American Express. This is a unique opportunity to interact with senior management offices at American Express

• VP calendar management, including the coordination of complex meetings and events with internal senior leaders and external stakeholders
• Support the VPs' teams with external meetings and conferences, including scheduling, logistics, receiving in-person visitors to the office, and attendance tracking
• Maintain email distribution lists
• Support colleague engagement activities in coordination with Chiefs of Staff
• Prepare, review, and process expense reports, and ensure T&E is in line with company policy and budget
• Support team administration including onboarding for new hires, coordinating with real estate, setting up group wide team meetings and coordination of special projects
• Process contract invoices and purchase orders in Ariba
• Booking and coordinating travel arrangements for VPs
• Support other admin responsibilities: ordering supplies, maintaining team org chart, and ad-hoc projects
• Build relationships with key partners across the company