Excursion Customer Assistance Specialist

Role OverviewWe are adding to our team and are seeking applicants who thrive with assisting their clientele and managing multiple responsibilities. In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is an ideal fit for those who are detail-oriented, client-centered, communicate clearly, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities• Assist clients with making personalized service arrangements• Research and compare available options to meet client preferences• Confirm reservations and ensure accuracy of details• Support updates, modifications, and service-related inquiries• Complete required training

What We Offer• Fully remote setting• Flexible schedule• Supportive team environment

Qualifications• Authorized to work in the US, UK, Mexico, Australia, or Spain• Strong written and verbal English communication skills• Reliable internet connection and smartphone (computer is also recommended)• Must be at least 18 years old