Event Consultant/Inside Sales

arty Reflections is a leading event rental provider in the Carolinas. Founded in 1958, we have built a strong reputation for quality, service, and innovation throughout the industry. Our greatest strength, however, is our people. We are committed to creating great experiences for our clients while providing a workplace where our employees can grow, contribute, and succeed.

Do you like to deliver quality service?  Are you motivated by customer success?  We are looking for you.

Qualifications:                   

• Great organizational and communication skills.
• Strong inside sales skills, including the ability to anticipate the needs of customers and follow through with the appropriate action or solution.
• Is able to quickly establish rapport with customers.
• Understands the value of teamwork and exudes a positive attitude and energy level.
• Dedicated to learning from others – shares information and asks questions.
• Has the flexibility to work additional and/or different hours based on the seasonality of the business – including additional training and meetings.

Experience:                         Bachelor’s Degree or 2+ year(s) sales experience.           

Classification:                     Non-exempt

Position Summary: Responsible for capturing and developing sales business, primarily through walk in traffic, telephone inquiries, and internet inquires.   

Responsibilities:

• Assist walk-in clients with general questions and small or mid-sized orders.
• Answer phones, and email inquiries.
• Help clients with general questions.
• Assist client from start to finish with event inventory needs.
• Transfer clients with larger orders and more specific/complicated questions to Account Executives.
• Become proficient with Social Tables CAD program to create and modify event layouts.
• Make outbound phone calls/emails, to follow up with unsold customer inquiries/quotes and delivery confirmation.
• Apply payments to customer orders.
• Help maintain showroom.
• Adhere to company policies and pricing structures.
• Handle various office duties as necessary.
• Assist with other duties or projects as assigned.