Evansville -Claims Representative

Work Arrangement: Onsite

Agency Interview Type: Phone and in-person

Engagement Type: Contract

NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.

Short Description:

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed.

Complete Description:

Greet customers upon arrival in the Claims Center;
Ensure all proper documentation is presented prior to claim processing;
Assist Hoosier Lottery staff with daily office duties;
Answer claims hotline and assist customers with questions;
Assist with PR photos of winners when needed..


Job Requirements

High School diploma or equivalent ;
Excellent customer service skills;
General knowledge of and ability to operate a telephone and cash register;
Basic knowledge of clerical procedures, methods, and principles;
Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word;
Proficient with modern office equipment including computer, fax machine, and scanners