Administrative Skills, Commercial Real Estate, Communication Skills, Computer Software, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Groundskeeping, Interpersonal Skills, Landscaping, Maintenance Services, Multitasking, Operational Support, Organizational Skills, Residential Real Estate
LOCATION
Los Angeles, CA
POSTED
3 days ago
About Us
Draftomat is a professional landscaping and grounds maintenance company providing reliable outdoor services for residential and commercial properties. We are committed to delivering excellent customer care and maintaining clean, healthy, and visually appealing outdoor environments.
Job Summary
We are seeking a dependable and customer-focused Entry Level Customer Service Assistant to support daily client communication, service scheduling, and office coordination. This role is ideal for someone who enjoys helping customers and working in a fast-paced service environment.
Key Responsibilities
Respond to customer inquiries via phone, email, and office communication
Schedule landscaping and maintenance service appointments
Maintain accurate customer and scheduling records
Coordinate with field teams regarding daily service updates
Resolve customer concerns professionally and efficiently
Provide administrative support to office operations as needed
Qualifications
Previous customer service or administrative experience preferred