Draftomat is a professional landscaping and grounds maintenance company providing dependable outdoor services to residential and commercial properties. We are committed to delivering exceptional customer care while maintaining healthy, clean, and visually appealing outdoor spaces.
Job Summary
We are seeking a motivated and friendly Entry-Level Customer Service Assistant to support daily customer interactions, appointment coordination, and administrative operations. This is an excellent opportunity for someone looking to begin a career in customer service within a growing service-based company.
Key Responsibilities
Assist customers via phone, email, and in-person inquiries
Schedule landscaping and maintenance appointments
Maintain customer records and service updates
Support billing inquiries and appointment confirmations
Coordinate with field teams regarding scheduling changes
Provide administrative support to office staff
Deliver professional and timely customer service
Qualifications
High school diploma or equivalent preferred
Strong communication and interpersonal skills
Basic computer proficiency
Organized and detail-oriented
Positive attitude and willingness to learn
Previous customer service experience is a plus but not required