Benefits:- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Signing bonus
- Training & development
Are you outgoing, motivated, and looking for an opportunity to gain professional experience while working with people?
We're growing our Durham, NC team and looking for a friendly, confident, and enthusiastic
Entry-Level Customer Account Representative to support customer relationships and account services through face-to-face interactions.
This position is a great fit for someone who enjoys meeting new people, working toward goals, and learning new skills. No previous account management experience is required. We provide structured training, ongoing coaching, and support to help you become comfortable and confident in your role.
What You'll Do
- Engage with customers face-to-face and create positive, professional experiences.
- Learn about customer needs and recommend appropriate products and services.
- Assist with new customer accounts, service information, and account-related questions.
- Explain product features and benefits clearly and confidently.
- Build positive customer relationships through effective communication.
- Collaborate with team members to support daily objectives.
- Participate in training, coaching, and professional development.
Our Entry-Level Training Program
We believe a strong foundation makes all the difference. Our training is designed to help individuals gain practical experience while developing professional skills.
Phase 1: Learning the Fundamentals
- Introduction to client products, services, and account processes.
- Customer communication and relationship-building techniques.
- Understanding daily responsibilities and customer expectations.
Phase 2: Hands-On Experience
- Practice face-to-face customer interactions with guidance from experienced team members.
- Learn how to answer questions, explain services, and assist with customer accounts.
- Develop confidence in communication and problem-solving.
Phase 3: Continued Development
- Receive ongoing coaching and performance feedback.
- Strengthen organization, customer engagement, and account management skills.
- Develop teamwork, accountability, and goal-setting skills.
- Explore additional responsibilities based on performance and business needs.
Who We're Looking For
- Outgoing, personable individuals who enjoy interacting with others.
- Strong communicators with a positive, professional attitude.
- Motivated team players who enjoy working toward goals.
- Individuals who are dependable, adaptable, and open to feedback.
- Quick learners who are comfortable in a fast-paced environment.
- Previous customer service, retail, hospitality, or related experience is helpful but not required.
What We Offer
- Structured entry-level training and hands-on experience.
- Ongoing coaching and mentorship.
- Supportive, team-oriented work environment.
- Professional development in customer relations and account management.
- Opportunities for additional responsibilities based on performance.
- An interactive, people-focused work environment.
Interested in Joining Our Team?
If you're someone who enjoys working with people, brings a positive attitude, and is ready to develop new professional skills, we'd love to hear from you.
Apply today to be considered for our Entry-Level Customer Account Representative position!