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Employee Relations Manager

Laguna Development Corp

  • Albuquerque, NM
  • 1 day ago

    Highlights

    In this strategic role, you will partner with leaders across a dynamic 24/7 operation to resolve workplace concerns, conduct and oversee sensitive investigations, review disciplinary actions, identify organizational risk trends, and implement proactive solutions that strengthen employee engagement, retention, and operational effectiveness. You will lead employee relations initiatives, develop reporting and tracking mechanisms, provide leadership coaching and training, and collaborate with HR, Legal, Compliance, and operational partners to foster a fair, respectful, and compliant workplace culture.

    Numbers & Facts

    LocationAlbuquerque, NM
    IndustryTravel, Transportation and Tourism
    Company Size500 to 999 employees
    Websitehttp://www.lagunadevcorp.com

    Description

    Job Description

    Job Description

    This is a high-impact employee relations leadership role for someone who thrives on coaching leaders, navigating complex workplace matters, and building a culture of accountability and respect. Laguna Development Corporation (LDC) is seeking an Employee Relations Manager to serve as the organization's subject matter expert on employee relations, workplace investigations, performance management, corrective action, policy interpretation, and employment law compliance. In this strategic role, you will partner with leaders across a dynamic 24/7 operation to resolve workplace concerns, conduct and oversee sensitive investigations, review disciplinary actions, identify organizational risk trends, and implement proactive solutions that strengthen employee engagement, retention, and operational effectiveness.

    The ideal candidate is a confident HR professional with strong investigative, analytical, and communication skills who can balance compassion with accountability while making sound, defensible decisions. You will lead employee relations initiatives, develop reporting and tracking mechanisms, provide leadership coaching and training, and collaborate with HR, Legal, Compliance, and operational partners to foster a fair, respectful, and compliant workplace culture. A bachelor's degree and employee relations experience are required, along with a passion for driving positive workplace outcomes. If you are ready to influence organizational culture, elevate leadership effectiveness, and make a meaningful impact throughout a growing enterprise, we encourage you to apply.

    About Company

    Following this mission, Laguna Development Corporation has had a remarkable history of successful business ventures since its inception in 1998, when LDC embarked on a journey towards securing a solid future for the Pueblo of Laguna. Starting out in the retail market, LDC quickly moved to gaming, food and beverage, entertainment and hospitality; mastering each over the course of the next ten years. LDC recruited a team of highly skilled executives from across the country to secure a foundation for the next stages of development. With a solid management team in place, proven financial strength, a stable business environment, entrepreneurial growth strategy and the trust of its shareholder’s, LDC is committed to seeking opportunities to elevate the levels of success already achieved. Laguna Development Corporation is a Pueblo of Laguna owned business pursuing opportunities that improve and strengthen the Laguna community and its economy. Through our high performance culture we provide unparalleled entertainment, extraordinary customer service and quality products. We honor our core values and with an enterprising spirit we foster growth opportunities for the LDC family.

    Laguna Development Corporation began managing the Pueblo’s gaming operations with the completion of Dancing Eagle Casino in 2000, shortly after opening the Dancing Eagle Supermarket. Subsequently LDC opened Casino Xpress, a small slot operation located twenty minutes west of downtown Albuquerque. Casino Xpress is part of the Route 66 development, and became the anchor for the current travel center, convenience store, and restaurants that were opened adjacent to the Xpress facility. LDC expanded its gaming operations in 2003 with completion of the Route 66 Casino and has since expanded its existing businesses to accommodate continued growth. Over the years LDC has expanded the retail business adding fuel and conveniences centers along Interstate 40 and on the Pueblo of Laguna.

    Today, LDC currently manages and operates:
    Route 66 Casino, the 154-room Route 66 Casino Hotel, Thunder Road Steakhouse & Cantina, Buffet 66, a Johnny Rockets franchise, Main Street Restaurant, Route 66 Casino Snack Bar, 360 Lounge, Poker Pub, the 2,800 seat Legends Theater, Kids Quest, Cyber Quest, the Route 66 Gift Shop, Casino Xpress, Route 66 Travel Centers (Including Dairy Queen Grill & Chill) – two locations: Interstate 40, Exit 108 and 140, 66 Pit Stop Gas Station & Convenience Store at Exit 114, Route 66 RV Resort, three Laguna Burger locations: Interstate 140, Exit 114 and 140 and on 12th Street in Albuquerque, Dancing Eagle Casino, Dancing Eagle Travel Center (Including Dairy Queen Grill & Chill and Villa Prima Pizza), Dancing Eagle RV Park, The Great American Diner Restaurant, The Marketplace @ Dancing Eagle grocery store and Ace Hardware, Paguate Mart and a Transmix Plant.

    Revenue allows the Pueblo to provide essential governmental services to its members, including:

    Community wellness services
    Natural and environmental resource protection
    Public works
    Public safety
    Judicial services
    Utility services
    Education
    Elderly care
    General governance services
    Revenue sharing payments are also made to the six Laguna villages: Paguate, Encinal, Mesita, Seama, Paraje, and Laguna.

    In addition, LDC provides other valuable resources to the community:

    Charitable contributions
    Educational scholarships
    Senior discounts
    In-kind services
    Unlike privately owned businesses, LDC’s income doesn’t go to an individual owner, but rather its income is dedicated to the well-being of the Pueblo of Laguna.

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