Employee Benefits Specialist

Location: Louisville, KY.

Job Type: Full-Time

Compensation: Competitive Salary + Benefits

About the Opportunity

We are seeking a detail-oriented and client-focused Employee Benefits Specialist to join a growing insurance agency. This role will support Employee Benefits producers and clients by managing renewals, servicing accounts, preparing proposals, and ensuring a high level of customer satisfaction. The ideal candidate thrives in a fast-paced environment and has a strong understanding of employee benefits programs and insurance operations.

Key Responsibilities

• Manage day-to-day service needs for Employee Benefits clients.
• Prepare renewal documents, benefit comparisons, and marketing materials.
• Coordinate with carriers to obtain quotes, policy information, and coverage updates.
• Assist with open enrollment meetings and employee education initiatives.
• Review policies and plan designs for accuracy and compliance.
• Process applications, policy changes, and renewals.
• Respond to client inquiries regarding medical, dental, vision, life, disability, and voluntary benefits.
• Maintain accurate client records and documentation within agency management systems.
• Support producers in new business development and account retention efforts.

Qualifications

• 2+ years of Employee Benefits insurance experience preferred.
• Life & Health License preferred or ability to obtain quickly.
• Knowledge of group health, dental, vision, life, disability, and voluntary benefits.
• Strong communication and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office and agency management systems.
• Experience working with carrier portals and enrollment platforms is a plus.

What We Offer

• Competitive compensation package
• Health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Professional development and licensing support
• Collaborative team environment with growth opportunities

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.