Employee Benefits Coordinator

The Role

What You'll Do

• Administer employee benefit programs — medical, dental, vision, life, disability, retirement, and voluntary benefits — including enrollments, changes, and terminations across HRIS and carrier systems.
• Administer paid leave programs (FMLA, STD, ADA) across multiple states, ensuring compliance with federal, state, and internal requirements.
• Maintain benefit files, records, and data integrity across HRIS and vendor systems; conduct monthly audits and invoice reconciliations to identify and resolve discrepancies.
• Monitor and resolve integration errors across payroll and benefits platforms (Paylocity, Bswift, Principal, Wex, Cigna); manage vendor relationships to ensure timely issue resolution.
• Process verification-of-employment requests and support benefits-related onboarding and offboarding activities.

• Lead annual Open Enrollment, including Wellness Fair planning, hybrid info sessions, incentive programs, and employee communications.
• Serve as primary point of contact for the Benefits inbox — triaging inquiries, resolving routine cases, and escalating complex issues to the appropriate stakeholders.
• Develop and distribute benefit communications, announcements, and educational materials; present benefits information during new-hire orientation and team sessions.

• Design and coordinate wellness initiatives and events in partnership with internal teams and external vendors.
• Support company-wide People Operations programs, engagement events, and culture-building activities.

• Identify and implement process improvements; author and maintain standard operating procedures for benefits and People Operations functions.
• Support HRIS and benefits system implementations, testing, and vendor transitions.
• Support recruiting and cross-functional People Operations initiatives; contribute to ad hoc projects as needed.

• 2+ years of experience in benefits administration or a related People Operations role; bachelor's degree preferred.
• Proficiency with HRIS/payroll systems (Paylocity preferred) and advanced Microsoft Excel skills.
• Sound judgment and discretion in handling confidential and sensitive employee information.
• Strong analytical and problem-solving skills, with the ability to manage multiple priorities under tight deadlines — particularly critical given responsibility for benefits administration across 500+ employees.
• Clear, concise verbal and written communication skills.
• Adaptability and comfort operating in a fast-paced, evolving environment.

Compensation

Why Inspirato