Emergency Desk Operations Dispatcher

Boston University

Boston, MA
14 days ago

$23.13–$36.97
Full-time

Highlights

Monitors a variety of computerized alarm systems for HVAC, electrical, and plumbing systems, assesses the alarms that come in, and directs the appropriate response. Creates work orders, properly documents unusual incidents, and notifies appropriate management staff of serious situations involving FM&P or its employees.

Numbers & Facts

Location	Boston, MA
Job Type	Full-time
Industry	Education
Salary	$23.13–$36.97
Company Size	1 to 9 employees
Website	http://www.bu.edu/

Description

This position is totally responsible for the operation of the Control Desk at Facilities Management & Planning. This includes after hours, weekends and holidays.
This position is responsible on a 24-hour/7-day basis to receive requests for emergency maintenance and then direct and coordinate the various management, trades and custodial activities.
Creates work orders, properly documents unusual incidents, and notifies appropriate management staff of serious situations involving FM&P or its employees.
Monitors a variety of computerized alarm systems for HVAC, electrical, and plumbing systems, assesses the alarms that come in, and directs the appropriate response.
Maintains a 24/7 point of contact for all FM&P activities.

Required Skills

Associate's or Vocational/Technical degree required, B.A./B.S. preferred.
Three to five years of relevant experience.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural, protective, or culturally significant hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Experience

About Company

Boston University is one of the leading private research and teaching institutions in the world today, with two primary campuses in the heart of Boston and programs around the world. As a Boston University employee you will be part of a dynamic community where every individual is valued. You'll reap the rewards of being on a college campus, such as direct access to the heart of the education and research community and a myriad of opportunities to help create a positive impact on our students' educational experiences. Education thrives in Boston, and working here – at one of the largest employers in the city – will give you the opportunity to contribute to our mission and work with some of the most experienced educators and staff in the nation.