Job Type
Part-time
Description
BRIEF DESCRIPTION:
To direct police, fire, and EMS personnel in calls for service.
ORGANIZATIONAL RELATIONSHIPS:
1. Reports to: Director of Communications
2. Directs: None
3. Other: Deals with general public, public safety employees, and local officials.
GENERAL STATEMENT:
This is a responsible position for monitoring emergency radios, telephones, and TLETS II for pertinent information and dispatching appropriate personnel on calls.
Requirements
EXAMPLES OF WORK:
• Maintain and monitor radio communications with public safety units on a constant basis.
• Receive and direct telephone calls and dispense information and messages.
• Answer emergency phones lines and obtain necessary information about complaints or emergencies.
• Type, file, and maintain various dispatch logs, records, correspondence, notices, and complaints.
• Monitor various public safety radio frequencies.
• Direct appropriate emergency units on calls.
• Receive and send information via TLETS II.
• Receive and receipt monies for bonds, fines, and fees.
• Provide general information to the public regarding laws, ordinances, impounded vehicles, and directions.
• Receive telephone calls and visitors with professional courtesy, attentiveness, and concern.
• Perform other such duties and activities as may be assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Ability to transmit radio communications in a clear, distinct, unemotional and impersonal tone of voice during routine or emergency conditions.
• Ability to operate a calculator and a computer system.
• Ability to type accurately.
• Ability to interact with the general public and other departments.
• Ability to maintain confidentiality.
• Ability to follow instruction, safety practices, and standard operating procedures in performing assignments
• Ability to conduct themselves within a set of values and accepted standards
CERTIFICATIONS AND LICENSES REQUIRED:
High School Diploma or equivalent
Applicable valid Texas Driver's License
Must be bondable
Must attend state required courses within one (1) year of employment
Salary Description
$21.23 to $28.93 per hour