Egnyte Technical Resource/Admin (part-time)

Job Openings | USDM Careers

Job Title: Egnyte Technical Resource/Admin (part-time) Job Function: System Administrator Location: Remote

About USDM

USDM Life Sciences is an AI solutions and process automation company built for life sciences - helping pharmaceutical, biotech, and medical device organizations put AI to work across real workflows and scale it safely. With 25 years of deep domain expertise and 900+ global clients, we have the capability to build and deploy AI into regulated environments backed by the governance practice that makes every deployment defensible under FDA, GAMP 5, and emerging AI regulations. Our proprietary TRUST-AI Framework guides clients from AI readiness through governed deployment to enterprise scale.

From strategy through implementation and adoption, we have delivered thousands of GxP projects globally - and we are leading the industry''s next evolution. Through partnerships with Microsoft, Google, Oracle, Box, DocuSign, and more, our team helps connect technology, people, and data in ways that generate real outcomes for the organizations that make, regulate, and bring life-saving products to market.

Founded in Santa Barbara in 1999, USDM has grown to a global company with offices throughout the US, Canada, and Germany.

Nature and Scope of Job

Note: Part-time 10 - 20 hours per week.

The Egnyte Administrator is a hands-on, technically strong consultant who serves as the subject matter expert for the Egnyte platform. This role supports implementations and go-lives, resolves technical issues across configuration, integrations, and migrations, and manages day-to-day administration. The consultant also acts as the liaison with Egnyte and helps expand the platform to additional business groups.

Primary Responsibilities

Implementation and go-live support

• Review existing configuration and go-live plans, and close technical gaps ahead of launch
• Support cutover, data migration validation, and post-launch stabilization

Technical administration (ongoing)

• Configure and maintain Egnyte: folder structures, permissions, user and group management, policies, and security settings
• Set up and troubleshoot integrations (e.g., Microsoft 365, SSO/identity provider, and other business applications)
• Plan and execute content migrations from legacy file systems
• Handle day-to-day administration and resolve technical issues as they arise
• Document configurations, procedures, and admin runbooks so knowledge stays in-house

Vendor coordination

• Facilitate meetings with Egnyte support and account teams as needed
• Escalate and track open tickets through resolution

Scope expansion

• Gather requirements from additional business partners and assess fit
• Design and roll out Egnyte to new groups, including configuration, migration, and onboarding
• Provide guidance and light training to internal staff and end users

Additional Responsibilities

• Performs other related duties and assignments as required

Qualifications

Required

• 3+ years of hands-on Egnyte administration, including at least one full implementation or go-live
• Strong knowledge of Egnyte configuration: permissions, groups, policies, governance, and security settings
• Experience with Egnyte integrations (Microsoft 365, SSO/SAML, Active Directory or Entra ID) and APIs
• Proven experience migrating content from file servers, SharePoint, or other cloud storage into Egnyte
• Comfortable working directly with Egnyte support and account teams
• Able to work independently with minimal oversight and explain technical topics to non-technical stakeholders

Preferred

• Egnyte certification or partner experience
• Experience in regulated industries (e.g., life sciences, GxP, or similar compliance environments)
• Background in broader IT administration, identity management, or scripting (PowerShell, Python

Education & Certifications

Bachelor's degree in Computer Science or Information Systems or related field.

Master's Degree preferred

Working Conditions

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all-inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

• Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment.
• Operate other office productivity machinery, such as a calculator, scanner, or printer.
• Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations.

Equal Opportunity Statement

USDM Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Disclaimer

This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Compensation

Salary/Hourly Rate Range (W2): USD 75.00 - 95.00

The base salary/hourly rate range represents the anticipated low and high end of the USDM's compensation range for this position. Actual salaries/hourly rates will vary and will be based on various factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. The compensation described above is subject to change and could be higher or lower than the range described based on market survey data or budget.

Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.

Both full and part-time employees, who are at least 21 years of age, are eligible to participate in USDM''s 401k plan. Full and part-time employees may be eligible for paid time off.

All employees are eligible for USDM''s rewards and recognition program.

For more details about our benefits, visit us here: https://usdm.com/careers

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