Edge Product - Account Manager & Product Liaison - 6472305

Role Purpose

This role sits within the Edge Product area of Accenture Global IT, acting as the primary account management and product liaison between Dell and the wider Accenture organization. The role manages the day-to-day Dell relationship, represents Accenture's interests in product and roadmap discussions, and ensures alignment between Dell's offerings and Accenture's internal edge, data center, and infrastructure modernization priorities.

Key Relationships

• Global IT Edge Compute

• Global IT IMS Leadership

• Global IT Strategy, Architecture and Innovation

• Accenture Dell Account Management Team

Key Responsibilities

Dell Account & Relationship Management

• Own and manage the day-to-day relationship with Dell account contacts, acting as the primary point of contact for account-level matters.

• Coordinate commercial discussions, including hardware pricing, licensing tiers, and contract matters, escalating decisions appropriately.

• Track and follow up on outstanding commercial items (e.g. hardware pricing, licensing tier decisions) and ensure resolution within agreed timelines.

• Support business review cycles and executive-level engagements with Dell stakeholders.

Internal Accenture Liaison

• Act as the internal conduit between Dell and relevant Accenture stakeholders across Global IT, infrastructure, and edge teams.

• Support cross-functional coordination on active workstreams, ensuring Dell-related dependencies are tracked and communicated.

• Prepare and maintain materials (briefings, status updates) that keep internal stakeholders aligned on Dell-related decisions and timelines.

• Flag unresolved decisions and dependencies proactively rather than allowing them to surface unaddressed to senior stakeholders.

Product Roadmap Input & Liaison

• Gather and relay Dell product roadmap information relevant to Accenture's edge and infrastructure strategy.

• Provide structured input from Accenture's perspective into Dell's product planning where relationship and process allow.

• Support development of outcomes-led, exec-ready materials on edge infrastructure topics, translating technical detail appropriately for the audience.

Remote with with air travel associated with role 5 times a year (e.g. Conference, meetings)