Assist during irregular operations, flight delays, cancellations, and peak travel periods. Identify and escalate operational issues, safety hazards, or service disruptions to leadership.
Numbers & Facts
Location
Honolulu, HI
Description
Monitor passengers in other high-traffic areas
Direct passengers to appropriate lines, checkpoints, counters, or boarding areas
Provide friendly and professional customer assistance to passengers
Identify and escalate operational issues, safety hazards, or service disruptions to leadership
Monitor compliance with safety, security, and airport regulations
Assist during irregular operations, flight delays, cancellations, and peak travel periods
Maintain professionalism and composure in high-volume and fast-paced environments