District Manager

Five Guys Burgers and Fries

  • Durham, North Carolina
  • 3 days ago

    Highlights

    This role is about building strong General Managers, driving consistent execution, and delivering results in a fast-paced, hospitality-driven environment. You’ll oversee [6–10] locations and be responsible for sales growth, operational consistency, and developing leaders who can run great shifts without you.

    Numbers & Facts

    LocationDurham, North Carolina

    Description

    The Role

    We’re looking for a hands-on District Manager to lead a team of high-volume fast-casual restaurants. This role is about building strong General Managers, driving consistent execution, and delivering results in a fast-paced, hospitality-driven environment.

    You’ll oversee [6–10] locations and be responsible for sales growth, operational consistency, and developing leaders who can run great shifts without you.

    What You’ll Drive

    1. Sales & Profitability

    • Deliver comp sales growth and hit district EBITDA targets
    • Manage key drivers: labor %, food cost, throughput, and waste
    • Identify underperforming stores and implement rapid recovery plans

    2. Operations & Throughput

    • Ensure every location executes fast, accurate, and consistent service
    • Optimize peak-hour performance (line flow, ticket times, staffing)
    • Maintain strict adherence to food safety and brand standards

    3. People & Leadership

    • Hire, coach, and develop high-performing General Managers
    • Spend the majority of your time in restaurants, coaching in real time
    • Build a strong bench—ready-now AGM and GM pipelines

    4. Guest Experience

    • Ensure every guest gets fast service and a great experience
    • Use guest feedback and operational data to drive improvements
    • Lead by example during peak periods

    5. Culture & Accountability

    • Create a culture of ownership, urgency, and high standards
    • Hold GMs accountable to clear metrics and behaviors
    • Recognize top performers and address gaps quickly

    What Success Looks Like

    • Strong, consistent execution across all restaurants (no outliers)
    • Measurable improvement in throughput and guest satisfaction
    • Stable teams with low management turnover
    • Multiple internal promotions (AGM GM readiness)
    • District consistently hitting or exceeding sales and profit targets

    What You Bring

    • 5+ years of multi-unit leadership in fast casual or QSR
    • Experience managing high-volume locations ($1.5M–$4M+ per unit typical)
    • Proven ability to improve throughput, labor efficiency, and team performance
    • Strong coaching mindset—you develop people, not just manage metrics
    • Comfortable being in stores 70–80% of the time

    Compensation & Benefits

    • Base: + bonus tied to sales, EBITDA, and operational KPIs
    • Car allowance or mileage reimbursement
    • Health, dental, vision
    • PTO +
    • Clear path to Regional Director

    Supplemental pay

    • Bonus pay

    Benefits

    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Disability insurance
    • 401(k)
    • Employee discount
    • Paid training

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