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Dispute Research Analyst

inSync Staffing

Indianapolis, IN

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JOB DETAILS
SALARY
$32–$35 Per Hour
SKILLS
Accounting, Analysis Skills, Billing, Business Strategy, Communication Skills, Computer Skills, Conflict Resolution, Contract Analysis, Contract Creation, Customer Relations, Data Analysis, Data Collection, Email Management/Administration, Finance, Government Regulations, Microsoft Excel, Order/Customer Fulfillment, Pricing, Problem Solving Skills, Root Cause Analysis, SAP, Sales, Team Player, Time Management
LOCATION
Indianapolis, IN
POSTED
6 days ago
Dispute Research Analyst
Duration: 1 year contract
Pay: $32.00/hour - $35.00/hour
The position is a Hybrid role and will work the following schedule.

The hours are between arrive 7:30 a.m. - 8:30 a.m. to 5 p.m. (Will work 8 hours with minimum 30 minutes lunch)
There may be workshops or training that will require you to be on-site in addition to 3 days a week.
3 days a week on-campus in Indianapolis. Also, the weeks when there are holidays the schedule on-campus is TBD.

The Opportunity:
The Dispute Research Analyst is critical in resolving complex customer invoice disputes. This role manages, organizes, and analyzes data or other information. This person acts as a resource in providing information to others to implement solutions. Critical thinking, originality, and ingenuity are required to take the team to the next level.

*Research and analyze pricing and contract data.
*Partner with key stakeholders, including the Strategic Deal Team, Corporate Credit, Master Data, and Order Fulfillment, to rectify disputed invoices.
*Develop and understand contract components, including sales and service data.
*Investigate and provide recommendations to resolve invoicing issues.
*Maintain reporting and insights to ensure accurate root cause analysis.
*Manage incoming email and other sources of customer disputes to ensure tracking and timely resolution.

Who You Are:
*Bachelor's degree in finance, accounting, or related area study
*Three years of analytical experience
*Substantial Contract to Cash experience in SAP

Preferred Qualifications:
*Basic understanding of contracts
*Experienced working in a team environment where the results of the individual contribute to moving the team forward and achieving the team goals
*Capable of addressing and resolving conflict by creating an atmosphere of openness and trust, establishing strong collaborative relationships within and across diverse teams
*Able to assess complex long-term objectives, business strategies, and government regulations, translating these into operational outcomes
*Demonstrated ability to learn and effectively use data and data systems to capture and articulate data to key stakeholders and customer
*Comprehensive computer skills including advanced MS Excel & Google Suite
*Demonstrated sound judgment and decision-making


Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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About the Company

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inSync Staffing

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2014
WEBSITE
http://www.insyncstaffing.com/default.html

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