Director - Revenue Management

Director - Revenue Management

Department: Marketing & Leasing

Employment Type: Full Time

Location: Corporate

Description

The Director - Revenue Management is responsible for the tactical accuracy and property-level success of American Campus Communities (ACC) revenue strategies. This role focuses on the detailed validation of property occupancy and revenue outlooks, and the execution of pricing and system changes. The Director - Revenue Management is responsible for bridging the gap between data analysis and system execution to ensure every bed in the portfolio is priced competitively for its specific market.

Job Responsibilities: (OTHER DUTIES MAY BE ASSIGNED)

Portfolio Revenue Ownership & Strategy Execution

• Execute and own revenue performance across the assigned portfolio, ensuring pricing, occupancy, and revenue strategies align with broader financial and asset-level objectives.
• Develop, maintain, and continuously refine portfolio-level revenue, occupancy, and rate growth projections to support proactive decision-making.
• Implement asset level pricing, concession, and leasing strategies to achieve revenue growth and occupancy targets.
• Apply differentiated approaches across assets, balancing rate growth and occupancy based on performance, seasonality, and local market conditions.
• Execute pricing and occupancy strategies specific to Master Lease Agreements, Marketing & Licensing Agreements, and other partnership structures.
• Identify underperforming and outperforming assets, assessing portfolio-wide risks and upside opportunities, and take corrective action or escalate data-driven recommendations as appropriate.

Pricing Strategy & Revenue Systems Management

• Lead the end-to-end pricing validation process within the revenue management system, ensuring accurate and consistent execution across the portfolio.
• Validate property-level pricing models by assessing Revenue Management system-generated recommendations against BI outputs, competitive data, field intelligence, and local market dynamics.
• Translate corporate and portfolio revenue strategies, system outputs, and market intelligence into actionable pricing, concession, and leasing execution plans at the asset level.
• Own day to day pricing execution and continuously adjust pricing strategies based on leasing velocity, demand shifts, and evolving market conditions to ensure timely and accurate outcomes.
• Ensure the accuracy and integrity of system inputs, configurations, and outputs across assigned properties.

Forecasting, Reporting & Analytics

• Develop and maintain short- and mid-term occupancy, revenue, and leasing forecasts at the property and portfolio levels, owning portfolio forecasting accuracy by integrating RMS outputs, historical performance, and real-time operational insights.
• Review and interpret all revenue management reporting, identifying variances and driving corrections or opportunities.
• Monitor and assess key performance indicators, including occupancy trends, leasing pace, rate realization, and revenue per unit/bed.
• Identify variances, risks, and opportunities, driving tactical adjustments and ensuring forecasts remain aligned with strategic priorities and evolving market dynamics.
• Evaluate leasing velocity, demand trends, and pricing performance to inform tactical adjustments.
• Provide detailed asset level insights and assumptions to support leadership forecasting and planning processes.

Market Intelligence & Cross Functional Collaboration

• Monitor competitive pricing, market conditions, and macro demand drivers at both the asset and portfolio levels to inform revenue decisions.
• Evaluate competitive positioning and recommend strategic pricing or inventory adjustments to protect or grow market share.
• Incorporate real time leasing results and field intelligence into pricing, forecasting, and system decisions.
• Maintain close partnership with Marketing Portfolio Management teams to understand property performance, campaign effectiveness, and demand impacts.
• Identify opportunities to improve results through pricing, timing, inventory exposure, and leasing strategy adjustments.
• Collaborate with the VP of Revenue Management to operationalize strategic shifts through pricing, forecasting, and system execution.

Inventory & Portfolio Management

• Manage inventory allocation across assigned properties, including specialized unit types or segments.
• Ensure availability, pricing tiers, and unit/bed exposure are aligned with approved revenue and occupancy strategies.
• Support rent adjustments and inventory decisions for the master lease portfolio and other structured agreements.

Technology & System Ownership

• Validate system configurations, inputs, and outputs to ensure alignment with market conditions and strategic objectives.
• Identify process gaps or system inefficiencies and partner with the VP to recommend and implement enhancements.
• Coordinate with internal teams and external vendors on system implementations, updates, and issue resolution.

Additional Responsibilities

• Perform other duties as assigned by the supervisor to support evolving revenue initiatives and business needs.

American Campus Communities Culture Commitments

• Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
• The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash in the office and around our communities. No matter their position or duration at the organization, everyone picks up trash.
• Serve as an American Campus representative and liaison in all interactions.
• Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Skills, Knowledge & Expertise

Education/Experience:

• 5+ years of experience in revenue management, property management, or leasing and marketing.
• Strong technical proficiency in revenue management systems.
• Detailed knowledge of student or multi-family housing.
• Highly detailed and the ability to manage a high volume of property level data with timeliness and precision.

Benefits & Perks

Benefits:

• Dental
• Vision
• 401(k) with Employer Matching
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Life Insurance
• Sick Leave
• Paid Time Off
• Paid Pregnancy & Childbirth Leave
• Paid Paternity Leave
• Health Insurance
• Health Savings Account (HSA) with Employer Matching
• Short-Term & Long-Term Disability

Perks:

• Preferred Membership Pricing at Local & National Companies
• CoreGiving Volunteer Days
• Referral Program
• Charity Matching Program