Director, People Operations, ROCK

Rocket Mortgage

Detroit, Michigan

JOB DETAILS
SKILLS
Automation, Business Administration, Change Management, Compensation and Benefits, Continuous Improvement, Cross-Functional, Economic Development, Finance, HRIS/HRMS, Health Plan Membership, Human Resources, Human Resources Processes, Human Resources Strategy, Leadership, Legal, Metrics, Mortgage, Onboarding, Operations Management, Organizational Development/Management, People Management, Real Estate Development, SPHR (Senior Professional in Human Resources), Scalable System Development, Society for Human Resource Management (SHRM), Workforce Planning
LOCATION
Detroit, Michigan
POSTED
18 days ago

As the Director, People Operations, ROCK, you'll serve as a strategic HR leader responsible for overseeing Compensation, Benefits, Talent Acquisition, HRIS, and broader people operations programs. This role will partner with HR and business leadership to design and scale a modern HR function during a period of organizational growth and transformation.  The role is accountable for developing scalable programs, implementing job architecture and compensation strategies, optimizing HR systems, and establishing governance and operational rigor across all people functions.

About the role

  • Lead the strategy, design, and execution of Compensation, Benefits, Talent Acquisition, HRIS, and People Operations programs

  • Partner with leadership to establish scalable compensation philosophy, job architecture, pay structures, and governance practices

  • Oversee and optimize end-to-end HR processes, including hiring, onboarding, compensation cycles, and employee lifecycle management

  • Drive HR systems strategy and implementation efforts, including Workday or other HRIS platforms, ensuring operational readiness and adoption

  • Design and implement scalable processes, workflows, reporting structures, and data governance across HR functions

  • Partner cross-functionally with Finance, Legal, Recruiting, and business leaders to support enterprise-wide initiatives

  • Lead and develop a high-performing HR operations and Total Rewards team

  • Evaluate and continuously improve HR programs to ensure market competitiveness, operational efficiency, and strong employee experience

  • Support organizational design, workforce planning, and change management initiatives

  • Establish metrics, reporting, and insights to inform decision-making and drive business outcomes

Aboutyou

Minimum Qualifications

  • 8 years of progressive HR leadership experience, including significant experience in Compensation and Total Rewards

  • Bachelor’s degree in human resources, business administration, or related field

  • Demonstrated experience leading multiple HR functions (e.g., Compensation, Benefits, Talent Acquisition, HRIS, or People Operations)

  • Experience supporting organizational change, transformation, or HR systems implementations

  • Strong knowledge of compensation strategy, job architecture, pay governance, and HR operations

  • Experience working with HRIS platforms

Preferred Qualifications

  • 10 years of HR leadership experience in complex or multi-entity environments

  • Master’s degree or relevant certification (e.g., CCP, SHRM-SCP, SPHR)

  • Experience building or scaling HR functions in high-growth or evolving organizations

  • Deep expertise in integrating Talent Acquisition, Total Rewards, and HR systems into a cohesive people strategy

  • Experience with Workday or similar HRIS implementation and optimization efforts

  • Strong background in process design, automation, and HR operational excellence

What you’ll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About us

Detroit-based Rock Ventures serves and connects Rocket Mortgage Founder and Cleveland Cavaliers Majority Owner Dan Gilbert’s portfolio of more than 100 companies. The Family of Companies’ mission is to increase growth, innovation and prosperity in the cities in which its thousands of team members live, work, and play. Key initiatives include real estate development, community investments and economic development.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at

Careers@Rocket.com

.

About the Company

R

Rocket Mortgage

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients.
COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Banking
FOUNDED
2002
WEBSITE
http://www.myrocketcareer.com