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DIRECTOR OF IR AND STUDENT SERVICES

Department of Defense

National Defense University

College of Information and Cyberspace (CIC)

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

This is a Title 10 Excepted Service Appointment. Appointment is not to exceed 2 years with the possibility for extension.

Learn more about this agency

Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

This is a Title 10 Excepted Service Appointment. Appointment is not to exceed 2 years with the possibility for extension.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Fort McNair, DC

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $130,660 - $146,579 per year Pay scale & grade

AD 3

Promotion potential 3

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Term - 2 years

Occupations and job series

• 1740 Education Services

Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Secret Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• National security

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number NDU-26-13068813-EB Control number 885532700

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All U.S. Citizens.

Duties

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INTRODUCTION:

This position is located at the National Defense University, College of Information and Cyberspace (CIC), Fort Lesley J. McNair, DC. The National Defense University (NDU) educates joint Warfighters in critical thinking and the creative application of military power to inform national strategy and globally integrated operations, under conditions of disruptive change, in order to conduct war. Under the direction and leadership of the Chairman of the Joint Chiefs of Staff, and the oversight of the Director, Joint Force Development (DJ7), NDU offers a collegial and collaborative academic environment to support the joint warfighter by providing rigorous Joint Professional Military Education (JPME) to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world. Students are selected for their leadership potential and attend classes at Fort Lesley J. McNair, Washington, DC; the Joint Forces Staff College, Norfolk, VA; and at the John F. Kennedy Special Warfare Center and School, Fort Bragg, NC. A variety of on-line courses are offered as well. At NDU students are taught to think critically, innovatively and disruptively in order to anticipate and overcome future challenges to national security. The curriculum combines information technology and classroom experience with many other aspects such as international travel and exposure; interaction with industry, members of the interagency community, and international allies and partners; and participation, research and professional exchanges with local and national consortia of national security academic institutions.

The CIC educates joint warfighters and national security leaders in order to lead and advise national security institutions and advance global security within the cyberspace domain and through the use of the information instrument of national power.

II. MAJOR DUTIES:

Serves as Director, Office of Student Services. Responsible for facilitating the operation of the Student Services Office. This position also manages a variety of educational programs, projects, and services and for CIC, as well as manage the administration of the Colleges Student Information System (SIS). Role includes three broad areas of responsibility: 25%

Institutional Research. Compiles and disseminates historical data on enrollments, degrees conferred, and retention and graduation rates for utilization by the College and University. Conducts ad hoc studies on significant policy issues. Plans and conducts studies that evaluate and predict program achievements and student performance and prepares interpretations of results and recommendations. Studies involve such significant matters as the grading system, admission policies, course prerequisites, objectives and contents, or instructional methods. Maintains a compendium of statistics for faculty and staff use. Manages and reports on various scheduled projects. Conducts and analyzes a variety of surveys for research projects to satisfy reporting requirements, as well as contribute toward program improvements. Evaluates selected performance indicators for the evaluation Colleges Strategic Plan: 25%

Program/Project Management: Provides program management oversight and administration for special groups of students and related special projects. Plans, executes, and monitors academic related student services activities. Provide continuous evaluation of the programs and make independent decisions about program administration. Analyzes and evaluates the effectiveness of program operations in meeting established goals and objectives on a quantitative or qualitative basis. Informs leadership of program status, and develops reports and briefings on the progress of projects. Provides requisite administrative guidance to CIC leadership to ensure compliance with policies and procedures; advises leadership in special topic areas such as academic credit, degree program administration, and accreditation requirements: 25%

Student Information System (SIS) Administration: Provides critical input toward the development and maintenance of the SIS for the College. Ensures for appropriate system maintenance, including course setups, preservation of data integrity, and data corrections. Extracts information from SIS for ad hoc and scheduled reports. Provides substantive recommendations concerning improvements in processes, as well as enhancing customer satisfaction. Coordinates with representatives of senior management on planning operational changes; managing changes, implementing systems upgrades; and documenting policies and procedures. Represents CIC at University SIS meetings: 25%

Performs other duties as assigned.

Requirements

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Conditions of employment

• Must be a U.S. Citizen
• Males born after 12-31-59 must be registered or be exempt from Selective Service (see http://www.ssa.gov/)
• Direct Deposit: All federal employees are required to have direct deposit
• The position is governed by 10 USC 1595 and NDUI 1416.0l dated March 2017.
• Must be able and willing to travel both domestically and internationally. Travel is seldom required. Less than 20 % of the time.
• The incumbent must be able to successfully obtain and maintain a Secret clearance.

Qualifications

CONDITIONS OF EMPLOYMENT:

• This position is governed by I0 USC 1595 and NDU Regulation 690-4 dated September 2010. Must be a U.S. citizen and possess or able to obtain and maintain a Secret security clearance.
• An earned at least a Masters degree from a regionally accredited institution of higher education in a field related to this position or a Masters degree and 5 years experience in an academic support position.
• This position requires the employee to occasionally travel from the normal duty station.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education Requirement: Earned a Masters degree, or higher, from a regionally accredited institution in a field related to the position OR a Masters degree and 5 years experience in an academic support position.

Official Transcripts: Official transcripts are not required at the time of application; however, if the position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified PRIOR to appointment, if selected for the role.

• An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence PRIOR to appointment.

• Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.
• For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education.

Additional information

Background or Security Investigation: This is a Non-Critical Sensitive position which requires a background investigation. The individual selected for this position is required to obtain and maintain a Secret security determination to occupy a Non-Critical Sensitive position within the agency as a condition of employment.

Accepting this position, you may be required to serve an 18 month probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Reemployed Annuitants: Department of Defense has the authority to hire annuitants without reduction in pay. For more information, go to: https://www.dcpas.osd.mil/policy/retirement/reemployedannuitant

All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-4434 for assistance.

National Defense University (NDU) is the premier national security institution focused on advanced joint education, leader development and scholarship. Under the direction and leadership of the Chairman of the Joint Chiefs of Staff, and the oversight of the Director for Joint Force Development, Joint Staff (J-7), NDU offers a collegial and collaborative academic environment to support the joint warfighter by providing rigorous Joint Professional Military Education (JPME) and other graduate level programs to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

NDU is comprised of six primary educational institutions and four additional component agencies: National Intelligence College (NIC), National War College (NWC), Dwight Eisenhower School (ES), Joint Forces Staff College (JFSC), College of International Security Affairs (CISA), the College of Information and Cyberspace (CIC), Institute for National Strategic Studies (INSS), International Student Management Office, Operations Support and the CAPSTONE General and Flag Officer Course.

NDU has a comprehensive benefits package that includes retirement, social security, and thrift savings plan (TSP); health, life, and long-term care insurance; paid vacation, sick leave, and holidays. NDU employees enjoy flexible work schedules, transit subsidy and situational telework opportunities.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A screening panel will review your resume and narrative answers to the assessment questions to evaluate your qualifications for the position. NDU uses a multi-tier selection process for academic positions.

The following questions will be reviewed by the NDU screening panel https://apply.usastaffing.gov/ViewQuestionnaire/13068813.

The Assessment Questionnaire collects information on your education, training and experience related to the following critical competencies:

Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

You must provide a complete Application Package which includes:

• Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at: Learn more about the new resume requirements.
• Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
• Other Supporting Documents - Refer to the eligibilities section for documents to submit.

NOTE: Transcripts are not required at time of application submission. Your resume and narrative answers to the hiring criteria will be reviewed by the NDU screening panel to evaluate your qualifications for the position. If selected for an interview, official transcripts will be requested at that time to verify educational requirements are met.

Eligibilities Information: The following supporting documents are REQUIRED to verify your individual eligibility status. Not all will apply for each applicant. They MUST be received by the closing date of the announcement.

• SF-50: Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
• If you claim Veterans Preference:
• You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what they condition of discharge is thought to be.
• If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
• If you are claiming eligibility based on 10-point derived veterans preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veterans Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
• Other documents identified in the announcement.

WARNING: Failure to submit a complete application package including any required documentation by the closing date of the announcement at 11:59 EST, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application.

It is the applicants responsibility to verify that information entered or uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must provide a complete Application Package. See required documents below.

Click Apply Online to create an account or log in to your existing USAJOBS account.

1. Follow the prompts to complete the assessment questionnaire and upload required documents.

2. Please ensure you click the Submit My Answers button to submit your application.

3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

HR Customer Care Center

Phone (317) 212-0454 Email dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Address National Defense University

300 5th Avenue Bldg 62

Washington, DC 20319

US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The questionnaire will assess your qualifications for the job. ALL eligible applicants will be referred to NDU which will convene a board to review all of the applicants. NDU will contact the applicants directly they would like to interview. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.

You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to drive status updates notification for applicants. You can elect to activate the proactive notification from your USAJOBS profile at any point during the application process to sign-up for automatic alerts when there are status changes for jobs to which you have applied.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

You must provide a complete Application Package which includes:

• Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at: Learn more about the new resume requirements.
• Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
• Other Supporting Documents - Refer to the eligibilities section for documents to submit.

NOTE: Transcripts are not required at time of application submission. Your resume and narrative answers to the hiring criteria will be reviewed by the NDU screening panel to evaluate your qualifications for the position. If selected for an interview, official transcripts will be requested at that time to verify educational requirements are met.

Eligibilities Information: The following supporting documents are REQUIRED to verify your individual eligibility status. Not all will apply for each applicant. They MUST be received by the closing date of the announcement.

• SF-50: Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
• If you claim Veterans Preference:
• You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what they condition of discharge is thought to be.
• If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
• If you are claiming eligibility based on 10-point derived veterans preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veterans Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
• Other documents identified in the announcement.

WARNING: Failure to submit a complete application package including any required documentation by the closing date of the announcement at 11:59 EST, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application.

It is the applicants responsibility to verify that information entered or uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must provide a complete Application Package. See required documents below.

Click Apply Online to create an account or log in to your existing USAJOBS account.

1. Follow the prompts to complete the assessment questionnaire and upload required documents.

2. Please ensure you click the Submit My Answers button to submit your application.

3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

Expand Hide how to apply

Agency contact information

HR Customer Care Center

Phone (317) 212-0454 Email dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Address National Defense University

300 5th Avenue Bldg 62

Washington, DC 20319

US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The questionnaire will assess your qualifications for the job. ALL eligible applicants will be referred to NDU which will convene a board to review all of the applicants. NDU will contact the applicants directly they would like to interview. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.

You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to drive status updates notification for applicants. You can elect to activate the proactive notification from your USAJOBS profile at any point during the application process to sign-up for automatic alerts when there are status changes for jobs to which you have applied.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

National Defense University

Agency contact information

HR Customer Care Center

Phone (317) 212-0454 Email dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Address National Defense University

300 5th Avenue Bldg 62

Washington, DC 20319

US

Visit our careers page

Learn more about what its like to work at National Defense University, what the agency does, and about the types of careers this agency offers.

http://www.ndu.edu/

Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

This is a Title 10 Excepted Service Appointment. Appointment is not to exceed 2 years with the possibility for extension.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Fort McNair, DC

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $130,660 - $146,579 per year Pay scale & grade

AD 3

Promotion potential 3

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Term - 2 years

Occupations and job series

• 1740 Education Services

Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Secret Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• National security

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number NDU-26-13068813-EB Control number 885532700

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