Director of Career Services Programs and Workforce Initiatives

Program Leadership and Implementation

• Lead the planning, launch, implementation, and evaluation of workforce development, career training, and employment programs.
• Oversee the Keystone Program and other assigned initiatives funded outside of DYCD.
• Translate grant requirements into clear workflows, timelines, staff assignments, and performance expectations.
• Ensure programs meet enrollment, completion, credentialing, employment, retention, and other required outcomes.
• Develop effective referral, enrollment, service-delivery, and participant follow-up procedures.
• Identify implementation challenges and develop timely corrective-action plans.

Staff Leadership and Supervision

• Recruit, onboard, supervise, coach, and evaluate assigned program staff.
• Establish clear responsibilities, performance expectations, and communication procedures.
• Facilitate team meetings, case reviews, program-planning sessions, and professional development.
• Support the delivery of consistent, participant-centered services.

Partnerships and Employer Engagement

• Build relationships with employers, training providers, educational institutions, government agencies, and community organizations.
• Coordinate partner responsibilities, referrals, training schedules, data sharing, and program communication.
• Support work-based learning, job-placement, and career-advancement opportunities.
• Represent Career Services at meetings, events, and partner convenings.

Compliance, Data, and Program Growth

• Monitor program performance, participant records, budgets, contractual deliverables, and reporting deadlines.
• Ensure compliance with funder requirements, organizational policies, and applicable regulations.
• Use program data and participant feedback to evaluate effectiveness and recommend improvements.
• Assist with developing new workforce initiatives, funding proposals, program models, and partnerships.
• Monitor workforce trends, employer needs, and emerging training opportunities.
• Perform other related duties as assigned by the Senior Director of Career Services.

• Bachelor’s degree in workforce development, education, social services, public or business administration, nonprofit management, or a related field
• At least five years of progressively responsible experience in workforce development, career services, education, human services, or a related area
• At least three years of staff-supervision or program-management experience
• Experience managing grant-funded programs, contracts, performance goals, and reporting requirements
• Knowledge of career coaching, job-readiness training, employment services, and participant case management
• Strong project-management, problem-solving, facilitation, and relationship-building skills
• Proficiency with Microsoft Office, Google Workspace, databases, and program-tracking systems
• Ability to work occasional evenings or weekends based on program needs