Director of Administration

Description

Company Description

Job Description

Core Responsibilities

Leadership & Team Management

• Lead, coach, and develop a high-performing team of Administrative Business Partners, Executive Assistants, and Office Managers
• Define clear roles, responsibilities, and career paths across administrative functions
• Establish performance expectations, provide ongoing feedback, and conduct performance evaluations
• Build a strong, collaborative team culture focused on service excellence and accountability  

Administrative Strategy & Operations

• Design and implement a scalable administrative support model aligned with company growth and structure
• Standardize processes, tools, and best practices across all administrative roles
• Develop and maintain service level expectations for administrative support
• Continuously evaluate and improve administrative workflows to drive efficiency and effectiveness 

Executive & Business Support Alignment

• Partner with senior leaders to ensure appropriate administrative support is aligned to business priorities
• Oversee complex calendaring, travel coordination, meeting planning, and executive support standards
• Ensure high-quality support for critical business activities, including leadership meetings, offsites, and company events 

Board Meeting Support & Governance

• Oversee end-to-end preparation and execution of Board of Directors meetings
• Coordinate board calendars, meeting schedules, and annual planning cadence
• Partner with executive leadership to manage timelines for board materials, presentations, and reporting
• Ensure accurate and timely distribution of board decks and supporting documentation
• Manage logistics for board meetings, including travel, accommodations, meeting space, and virtual coordination
• Support governance best practices by maintaining confidentiality, organization, and proper documentation of board-related materials 

Office & Workplace Management

• Oversee Office Managers to ensure consistent and high-quality office operations across all locations
• Drive workplace experience initiatives that support employee engagement, productivity, and culture
• Partner with cross-functional teams (e.g., IT, HR, Facilities) to ensure smooth day-to-day operations 

Process Improvement & Technology

• Identify opportunities to leverage tools and technology to enhance administrative efficiency
• Implement systems for task management, scheduling, expense reporting, and communication
• Track and analyze administrative metrics to inform decision-making and resource allocation 

Resource Planning & Budget Management

• Develop and manage budgets related to administrative operations, office management, and events
• Plan and allocate administrative resources based on business needs and utilization
• Support hiring, onboarding, and workforce planning for administrative roles 

Qualifications & Competencies

Required

• Bachelor’s degree or equivalent experience 
• 8–12+ years of experience in administrative leadership, operations, or a related function
• 3–5+ years of people management experience, leading diverse administrative teams
• Proven ability to scale administrative or operational functions in a growing organization
• Strong organizational, problem-solving, and decision-making skills  

Preferred

• Experience supporting C-suite executives and Board of Directors
• Background in professional services, consulting, or fast-paced corporate environments
• Experience managing multi-location office operations 

Knowledge & Skills

• Strategic thinking and operational execution
• Leadership and team development
• Stakeholder management and executive presence
• Process improvement and change management
• High attention to detail and service orientation
• Discretion and ability to manage highly confidential information
• Ability to prioritize and operate effectively in a dynamic environment 

Work Environment & Expectations

• This role may require occasional travel to office locations and Board meeting locations
• Ability to manage multiple priorities and respond to time-sensitive needs
• This is an in-office position