Director Business Development for Retail QSR

Tata Consultancy Services Ltd

Overland Park, KS

JOB DETAILS
SALARY
$180,000–$380,000 Per Year
SKILLS
Artificial Intelligence (AI), Automation, Business Development, CMOS, Cloud Computing, Competitive Analysis/Strategy, Computer Vision, Consultative Sales, Data Analysis, Fast Food, Finance, Industry/Trade Analysis, Information Technology Consulting, Internet of Things, Legal, Norton Ghost, Outsourcing, Pre-Sales, Presentation/Verbal Skills, Quality System Requirements (QSR), Restaurant, Retail, Sales, Sales Closing Skills, Sales Cycle, Sales Strategy, Strategic Planning, Supply Chain, Technical Delivery
LOCATION
Overland Park, KS
POSTED
30+ days ago

As the Business Development Director for the QSR segment, the candidate will be the spearhead of TCS's growth strategy within the US Quick Service Restaurant landscape. This is a pure hunter role. The candidate will be responsible for identifying, qualifying, and closing large-scale digital transformation and outsourcing deals with "Net New" logos.

The candidate will leverage TCS's massive portfolio-including AI/ML, cloud infrastructure, IoT, and supply chain solutions-to help QSR giants evolve their guest experience and operational efficiency

Key Responsibilities:

  • Pipeline Generation: Build and execute a strategic territory plan to penetrate Tier 1 and Tier 2 QSR brands not currently in the TCS portfolio.
  • Strategic Consultative Selling: Move beyond "staff augmentation" to sell complex, value-based solutions (e.g., Computer Vision for drive-thrus, frictionless payment systems, and predictive inventory).
  • C-Suite Engagement: Establish and maintain relationships with CTOs, CMOs, and Heads of Digital Transformation within the QSR industry.
  • Deal Orchestration: Lead the end-to-end sales cycle, coordinating with pre-sales, legal, finance, and technical delivery teams to craft winning proposals.
  • Market Intelligence: Stay ahead of industry trends like labor automation, ghost kitchens, and the "phygital" customer journey.

Qualifications:

  • Experience: 12+ years of experience in IT services/consulting sales, with at least 5 years specifically targeting the Retail or QSR sector.
  • Proven Track Record: A documented history of closing deals in the $40 M-$ 50M+ TCV range annually
  • Network: An active "Rolodex" of decision-makers within the US QSR and Fast Casual landscape.
  • Domain Knowledge: Deep understanding of QSR-specific challenges: franchisee models, POS integration, delivery aggregator complexity, and loyalty data analytics.
  • Communication: Elite presentation skills with the ability to simplify complex technical architectures into compelling business outcomes.

Salary Range: $180,000-$380,000 a year

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About the Company

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Tata Consultancy Services Ltd