Dining Services Supervisor

ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

I AM AN ALLY • I AM A FRIEND • I AM A GIVER

Touchmark on West Century is currently hiring a Dining Room Supervisor at our award-winning senior living resort community.

If you are looking for an opportunity to use your dining and hospitality experience to enrich the lives of others - while enjoying a corporate benefits package, paid time off, a position that allows you to get home every evening at a decent hour, and many advancement opportunities - we would love to meet you!

As the Dining Room Supervisor, you will work closely with the Dining Services Director to ensure each resident and guests needs are being met, each day. You will have the continual chance to positively impact lives by ensuring that every Touchmark resident and guest always has an exceptional dining experience.  You will hire, lead, mentor, train and develop our team of dining room staff, teaching them proper dining room etiquette, meal handling procedures, and customer service skills so that every experience in our dining room meets and exceeds the Touchmark Gold Standard.  You will also be responsible for scheduling and administrative tasks.

The ideal candidate for this position will:

• Have a commitment to Touchmarks values (excellence, teamwork, hospitality, integrity and compassion), as well as a desire to model these values to encourage others to be allies, friends, and givers.
• Have a thorough understanding of what hospitality means and how to provide exceptional service with care and compassion
• Be a natural leader
• Demonstrate success in managing and motivating a team of employees
• Have the ability to work and make decisions in high pressure situations
• Have a strong understanding of dining operations
• Be well-versed with training and scheduling team members
• Possess the knowledge and/or ability to follow State and Federal regulations to meet all requirements and residents rights
• Be willing to work weekends, evenings, holidays and special events as needed; have a flexible schedule
• Have a thorough understanding of what hospitality means and how to provide exceptional service with care and compassion

Responsibilities:

• Create wait staff scheduling
• Recommend changes to food products as necessary to enhance the dining experience and improve the companys profitability
• Supervising the closure of the dining room at the end of dinner
• Help maintain appropriate payroll budgeting
• Assist in managing kitchen and dining staff to achieve customer service and financial goals of dining department
• Help create a positive work environment in order to maintain low staff turnover
• Assist in coordinating front and back of house staff to create a seamless flow
• Be responsible for training and development of new wait staff
• Provide appropriate coaching and counseling to employees so they can perform job duties effectively
• Support the needs of the dining department

Benefits:

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

Check us out at www.Touchmark.com.

We're growing. Are you?