Digital Account Manager

4th fastest growing media company in the USA.Job Description the company: We're a digital media agency that aligns with the success of our customers. Our mission is to leverage data and utilize the best of breed technology to intelligently drive results.About the Job: Company is seeking a talented Account Manager with digital experience who will oversee and manage relationships with our advertising customers. You will work collaboratively with our business development team to onboard new clients and ensure seamless campaign execution while providing a high-level of client service & support to your assigned customers.The right individual will be a key contributor within the team and will report on all aspects of the clients' business to executive members of the organization. This position involves sales and client negotiation/support, liaising with internal and external teams, providing advertising creative deadlines, technical specifications, reporting and tracking fulfillment on behalf of the customer.A few of the key responsibilities will be:Strategize with and on behalf of the client to come up with winning direct-response campaign ideas across web/mobile based on the client needs and target KPIsCapable of communicating with CEOs and other high-level executives on the client-sideUtilize Salesforce to update client profiles and ensure accurate informationManage internal approvals and insertion order contract reviewCommunicate creative ad specifications and creative lead times to AdvertisersPartner with internal teams to ensure online advertising campaigns are implemented in an accurate and timely mannerReview campaign performance periodically and provide any recommendations on behalf of client to campaign managers for optimization purposesEffectively comprehend and discuss any necessary campaign reporting with direct supervisor and customerInteract with finance department in regards to billing requests/issuesProvide sales administrative/account related supportResponsible for creating, optimizing and maintaining internal processes and controls relating to client successPrepare sales proposals to upsell/cross-sell clients whenever necessaryThorough understanding of strategic goals of the company and the flexible thinking necessary to adjust quickly when needed in order to support themKey measures of success:Growth in Revenue and Profitability of accounts.Time to live, from contract signatureAccuracy and timeliness of reportingEnsuring client KPIs and expectations are continuously monitored and metCustomer retentionTools we utilize:Salesforce for logging all information about accountsGoogle Docs, Excel, and DropboxJoin.me, Uber Conference, SkypeQualifications3-5 years of experience in digital/mobile advertiser managementBA or BS from a top tier university; Bachelor's degree requiredPrevious customer service-oriented role a plusStrong work ethic; desire to work in an entrepreneurial environmentExisting knowledge of Salesforce is preferredUnderstand the marketplace, the competitive environment, and company's products/servicesAbility to interpret pricing and contract proposalsConstructive, positive outlook and persistence in the face of obstaclesExcellent Customer Service, interpersonal, and communication skillsGood organizational and time management skillsStrong written and verbal communication skillsAbility to manage multiple tasksQuickly assess problem situations and prioritize deployment of solutionsAdditional InformationInterested candidates should send cover letter and resume to [emailprotected] or apply directly online. Please, only candidates with relevant experience need apply.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply.#J-18808-Ljbffr